ICRS 2024: Crafting a Customer-Centric Rental Process
Attendees will learn new technologies and customer-centric approaches to damage detection, identity and insurance verification, counter upsells, and more.
Attendees will learn new technologies and customer-centric approaches to damage detection, identity and insurance verification, counter upsells, and more.
Green Motion Italia has opened eight more locations at different airports throughout Italy.
Domestic brands continue to have the highest inventory while Asian imports rank lowest.
The suite of tools improves its functions through regular communication with and feedback from users.
The latest numbers more activity in the lanes at Manheim in the second half of the month and finished the last week of February with some of the strongest weekly gains in wholesale prices for many years.
February sales figures show a major gain in new rental cars that makes up for flat or lower sales in the commercial and government fleet sectors.
The J.D. Power 2024 U.S. Electric Vehicle Experience Ownership Study identifies pain points in EV ownership, plus evaluates the top influences to customer satisfaction. See which vehicles ranked at the top in overall owner satisfaction.
The leaders join the carsharing company at a pivotal time, as it focuses on right-sizing the business and streamlining operations in a push to create greater value
As the wholesale market returns to a new normal following the pandemic, this seminar looks at an overview of the current market, including inventory and pricing, as well as emerging trends.
This seminar will allow attendees to interact with a live chatbot to understand how AI can handle complex customer service issues and provide opportunities for 24/7 access.
The alliance underscores the growing global appetite among vehicle rental companies to drive growth, enhance safety, and improve customer experiences through connected fleets with telematics.
A nonprofit law firm contends the national car rental company is not providing hand controls on enough rental vehicle models.
CAR 2024: What’s next for electric vehicle adoption? A closing keynote “candidate-style” debate will confront the harder realities setting in for mass electrification and whether it’s due for a course correction.
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