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Production Manager Brian Peach brian.peach@bobit.com	Managing Editor Chris Brown chris.brown@bobit.com
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Associate Editor Justina Ly 310-533-2496 justina.ly@bobit.com

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Essentials

Magazine

In This Issue:
CONRACS Evolving From Novelty to Norm
Managing Your Operations With the Mobile Office
Connecting the Neighborhood

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Will the N.Y. Anti-steering Law Work?

Understanding the other side of the claims process can give independent RACs the tools to get more replacement business.

Customer Overbooking – A Car Rental Operator’s Nightmare

This letter from a car rental operator provides an on-the-ground view of how one customer can tax system resources to the point of blowing profit right out of the water.

New Ford Explorer Saves Fuel, but What About Capabilities?

Better fuel economy on a truck usually comes with a performance trade off.

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