Auto Rental News
MenuMENU
SearchSEARCH

Phoenix Car Rental Agencies Owe $100,000 in Unpaid Parking Tickets

According to city records, major car rental companies account for some of the largest individual debts.

by Staff
September 1, 2010
3 min to read


Rental car companies in Phoenix owe the city nearly $100,000 in unpaid parking tickets, according to The Arizona Republic.

The information comes from the "boot-and-tow" list used by local police to impound vehicles registered to repeat offenders. Vehicles on this list can be impounded, locked in place with a boot or towed at any time.

Ad Loading...

The majority of the $2 million in unpaid fines on this list is owed by individual motorists and small businesses, but major rental agencies account for some of the largest individual debts. Some of the violations date back as far as 1999.

Rental agencies aren't claiming responsibility

The city requires that registered owners, including rental companies, pay fines. Towing fees are $30 per vehicle, and offenders have to pay the total fines plus court imposed fees, or request to see a judge.

The city sends notices to the address listed for each vehicle's registered owner, but sometimes the information is outdated. The city is prohibited by law from issuing warrants or taking any stricter legal action than sending the unpaid violations to collections teams. The only other action the city can generally take is to impound the vehicle - if they find it.

Rental car agencies say they intend to hold their clients accountable for unpaid violations, but the rental agreements require that a driver is charged for any tickets within 90 days. That means, after this time period, the agency is responsible. Some tickets issued to older vehicles might never be paid because those cars are no longer part of the fleet.

Ad Loading...

According to the city's records, Hertz owes Phoenix $3,297, and Enterprise owes the city more than $18,000.

Southwest-Tex Leasing Co. owes Phoenix more than $26,000 - the largest amount on the boot-and-tow list. The city has been unable to collect, as the company went bankrupt two years ago. Southwest operated under Advantage Rent A Car before Advantage was purchased by Hertz. Hertz has declined to take responsibility for the debts, according to the newspaper.

Travelers could suffer

The newspaper said collection agency delays and loopholes have prevented the city from collecting this potential revenue. But as the city aggressively tracks rental agencies with unpaid fines, tourists and business travelers could suffer.

Since early August, Phoenix police have impounded at least 12 vehicles using license plate scanners. Cars with three or more unpaid tickets are impounded, whether the driver is a renter, registered owner or someone borrowing a vehicle. Travelers who have rented cars with three or more unpaid violations from agencies risk having their vehicle towed. 

Ad Loading...

"Hopefully, with this program, companies will grow tired of having their vehicles towed and step up to pay those tickets," said Loren Braud, staff attorney at Phoenix Municipal Court. "The thing with these rental car companies, you need to reach someone who cares about the fact that they have all these obligations and all these mounting letters from collection agencies."

More Rental Operations

An airplane parked at a gate next to large headline and bullet points about study highlights.

U.S. Business Travel Drives $623 Billion+ in Economic Impact as Spending Reaches $538 Billion

The data also underscores the industry’s strong multiplier effect across the U.S. economy, revealing that each dollar invested in business travel in 2024 generated $1.16 in GDP.

Read More →
Green and black bar graphs show May 2025 v. 2026 fleet vehicle sales into commercial, rental, and government fleet sectors.
Fleet Acquisitionby Martin RomjueJune 3, 2026

Rental Fleet Sales Skating Just Above 2025 Levels

The U.S. economy's continued growth and positive business investment are creating a favorable environment for fleet vehicle demand.

Read More →
Interviewer Martin Romjue and guest Ryan Kerzner on both sides of a title page with large lettering.
Rental Operationsby Martin RomjueJune 3, 2026

Grow Your Rental Business Beyond Cars

Rental fleet operations are facing numerous evolving challenges and opportunities from AI technology to rate and revenue management, to customer service and business growth.

Read More →
Ad Loading...
An AI-imaging tunnel instantly scans a car for damages at Wenn's location in Lithuania.
Rental OperationsJune 2, 2026

Using AI to Create Clarity, Not Conflict, in Rental Car Damage

Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.

Read More →
Close up of a high-tech vehicle console with a remote key.
Rental OperationsJune 1, 2026

Get Ready To Roll: No Stopping Self-Driving Rental Cars

The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.

Read More →
Two execs hold up a sign with Southwest and CarTrawler logos

Southwest Airlines Selects CarTrawler For Its Car Rental Booking Platform

The platform is designed to allow customers to compare and book rental vehicles more easily during the travel booking process.

Read More →
Ad Loading...
Speaker John Healy on stage with a podium, screen, and red curtains in the background.
Rental Operationsby Martin RomjueMay 27, 2026

Cross-Pressures, Evolving Trends Drive 2026 Rental Car Industry

A combination of cautious economic behavior, shifts in the rental vehicle market, and technological influences are shaping car rental operator decisions.

Read More →
Award winner on stage with presenters in front of yellow curtain.
Rental Operationsby Martin RomjueMay 27, 2026

Government Affairs Executive Wins Leading Rental Car Industry Award

Robert Muhs started in the car rental industry with Avis Budget Group two years before the first International Car Rental Show.

Read More →
The rental car team at the Green Motion franchise office near the Maputo International Airport in Mozambique.

Green Motion Expands Its African Presence with Mozambique Launch

This new rental car outlet reflects the growing demand for reliable transportation and the emphasis on sustainable travel across the continent.

Read More →
Ad Loading...
Photos of CEOs Colm Brady and Francois Kruger on a blue background and above a headline.
Telematicsby News/Media ReleaseMay 22, 2026

RentalMatics, GeoInt Partner On Rental Car Speed Tracking Tech

Rental operators can now detect and act on speeding while vehicles are still on rent, thereby reducing fines, admin workload, vehicle wear, and safety risks.

Read More →
Ad Loading...