Tagged business tools

Participants Wanted for ARN’s 2010 Fleet Mileage Survey

April 7, 2010 in Rental Operations

The brief, 10-question survey covers topics such as fleet size, average hold time and fleet repurchase habits. Deadline to participate in the survey is April 12.

How to Thrive in the New Car Rental Landscape

By Chris Brown, February 2010

The 2010 Car Rental Show is designed to give you the tools to prevail in this post-recession business climate.

Recapture Your Day

By Ken Stellon, February 2010 in Rental Operations

A car rental operator’s “how-to” guide to improving management’s productivity and daily motivation.

How to Survive "Vehicularly Challenged" Days

By Jim Tennant, February 2010 in Rental Operations

Follow this step-by-step guide to handle days when duebacks and cars on the ground will not cover reservations. Four unique scenarios are examined.

How to Improve Utilization – And Still Satisfy the Customer

By Jim Tennant, January 2010 in Rental Operations

With proper fleet planning techniques, having 25 cars on the lot and 100 expected reservations that day is a very manageable situation.

Customer Service is the New Marketing

By Chris Brown, January 2010 in Rental Operations

Auto Rental News went into the field to ask operators to share some low- or no-cost ways to build relationships and gain repeat customers.

4 Profit

By Chris Brown, May 2009 in Rental Operations

These four battle-tested profit ideas were created by licensee and independent car rental operators. They’re ready to work for your company right now.

Car Rental Show 2009: Finding Opportunity in the New Economy

By Chris Brown, May 2009 in Fleet Acquisition, Rental Operations

More than 400 auto rental professionals gathered in Las Vegas at the 2009 Car Rental Show to address the challenges facing the industry. This year, the funding crisis and credit crunch were prevailing themes in the seminars, panels and roundtable discussions.

15 Ways to Build Your Business in a Tough Economy

By Chris Brown, March 2009 in Rental Operations

This year’s Car Rental Show gives you more ways than ever to network, learn and build your business.

Professionalizing Auto Rental Through Certification

By Joan Shim, February 2009 in Rental Operations

Scheduled to launch at the 2009 Car Rental Show in Las Vegas, the new Rental Car Professional certification program will institute a minimum standard of competency for auto rental operators and employees, thereby raising the bar for the industry.

PREVIOUS12 3 NEXT