Tagged Employee Incentives
By Frontline Performance Group, November 2011 in Rental Operations
Auto Rental News and industry professionals answer your questions about car rental trends, techniques and other current issues.
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By Frontline Performance Group, November 2011 in Rental Operations
Through an industry survey, more than 600 customers and car rental associates share their perceptions of the car rental experience. Do your frontline team members’ views match what your customers are thinking?
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September 23, 2011 in Rental Operations
The company received accreditation because of its focus on smoking cessation programs, insurance incentives for nonsmokers, and diet and nutrition counseling among other initiatives.
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By Jim Tennant, January 2010 in Rental Operations
With proper fleet planning techniques, having 25 cars on the lot and 100 expected reservations that day is a very manageable situation.
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December 9, 2009 in Legislative, Rental Operations
The rental company also faces a similar discrimination lawsuit filed in 2007.
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By Ken Stellon, July 2009 in Rental Operations
The economic storm of 2008-2009 is causing shifts in the auto rental industry both in front of and behind the rental counter. Can you adjust to new market conditions and take advantage of this opportunity, or will you simply try to weather the storm?
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By Mike Kane, January 2008 in Rental Operations
Scams perpetrated by renters, vendors and employees run the gamut from inventive and brazen to just plain stupid. Here is an “around-the-world” view of scams in car rental, along with tips to keep you from falling victim.
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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars
After five years and 15,000 miles of driving per year, are there any hybrids that actually have a lower cost of ownership than their gas-engine counterparts? One unexpected vehicle takes the prize.
The federal government means business with its new law banning cell phone use while driving commercial vehicles. Can the laws go even further, and how should fleets react?
Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.
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