Tagged Frontline Performance Group

Car Rental Q&A: Your Frontline Associates - How to Hire and How to Keep Them Motivated

Hiring frontline candidates at your car rental operations isn't always easy — nor is keeping your current associates motivated. The Frontline Performance Group gives some quick tips on how to help with both.

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Car Rental Q&A: Stolen Vehicles and Getting Associates to Understand Their Responsibilities in Prevention

Learn how to get your staff to understand their responsibility in helping to prevent theft, and also get some quick tips on how to set your operations apart from local competitors.

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How To Present the Positives of the Auto Rental Industry

Here are five good reasons to show job recruits that the car and truck rental industry offers a promising and dynamic career path.

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2012 Car Rental Show Preview: Gather for Solutions

The 2012 Car Rental Show will be one of our biggest in years. The best yet? You be the judge.

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Car Rental Q&A: How to Harness Social Media, Prevent Customer Profiling and Deal with Floods of New Applicants

Auto Rental News and industry professionals answer your questions about car rental trends, techniques and other current issues.

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Closing the Customer/Associate Perception Gap

Through an industry survey, more than 600 customers and car rental associates share their perceptions of the car rental experience. Do your frontline team members’ views match what your customers are thinking?

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental: First Quarter Analysis and Outlook

A stronger-than-expected used car market is tempered by competitive pricing in the first quarter. But will the trend continue?

What is Holding Back the Electric Vehicle Revolution?

The movers and shakers in the electric vehicle market offer a candid glimpse into the immediate future of electric vehicles. (With photos!)

What’s Next for a Hertz Deal for Dollar Thrifty?

With Hertz’s announcement of a potential buyer for Advantage, how will a Dollar Thrifty deal go down, when, and for how much?

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