Tagged no-show fee

Car Rental Show 2010: Right-sized for the Future

As the industry emerges from the recession, auto rental executives, operators and other professionals met at this year’s show ready to tackle the issues of fleet financing, lifecycle management, remarketing, utilization and no-show fees.

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What’s Wrong (and Right) With Car Rental Customer Service?

Consumer advocate Christopher Elliott weighs in on the industry from the other side of the rental counter, including damage complaints, surprise add-on charges, car rental taxation and no-show fees.

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Guest Post: European ... or you’re a peein’?

A car rental executive argues why no-show fees can help operators run tighter fleets and gain higher utilization.

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Charging for No-Shows Could Improve Profits

Analysis by Northcoast Research reveals that implementing policies to reduce no-shows could help Avis Budget eliminate potential loss of up to $9 million annually and instead generate profits of up to $13.3 million. This excerpted analysis was published by Northcoast Research, an institutional equity research firm that specializes in car rental, among many other industries.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental: First Quarter Analysis and Outlook

A stronger-than-expected used car market is tempered by competitive pricing in the first quarter. But will the trend continue?

What is Holding Back the Electric Vehicle Revolution?

The movers and shakers in the electric vehicle market offer a candid glimpse into the immediate future of electric vehicles. (With photos!)

What’s Next for a Hertz Deal for Dollar Thrifty?

With Hertz’s announcement of a potential buyer for Advantage, how will a Dollar Thrifty deal go down, when, and for how much?

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