Tagged operators
By Chris Brown and Ashley Willis, March 2009 in Rental Operations
While rentals are down 10-15 percent, operators are aggressively adapting to new market conditions and reaping the rewards.
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By Kara Ohngren, November 2008 in Rental Operations
RACs in the paths of hurricanes such as Gustav and Ike say that constant communication, enhanced customer service and a relaxation of policies are keys to a seamless continuation of operations.
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By Chris Brown, September 2008 in Rental Operations
The days of customers being excited about a free upgrade are over. How is the car rental industry dealing with the shift in demand to smaller vehicles?
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By Chris Brown , March 2008 in Rental Operations
Industry pioneer Fred Mudgett was a lifeline to the independent car rental operator and franchisee.
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By Joan Shim, July 2007 in Rental Operations
Is the on-airport market right for you? Hear from others who have been there and learn from their experiences.
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By Paul Allison, July 2005
The most effective Web sites promote the brand and company image, foster customer loyalty, and help differentiate the company from competitors.
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By Cathy Stephens, May 2005 in Rental Operations
With 19 locations and plans to expand further, Capps Van & Car Rental has found a niche in the local market while bucking industry convention.
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By Mike Kane, November 2004 in Rental Operations
Tap your brightest employees to get referrals, and take steps to ensure new employees are intellectually engaged and see long-term career potential.
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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars
A stronger-than-expected used car market is tempered by competitive pricing in the first quarter. But will the trend continue?
The movers and shakers in the electric vehicle market offer a candid glimpse into the immediate future of electric vehicles. (With photos!)
With Hertz’s announcement of a potential buyer for Advantage, how will a Dollar Thrifty deal go down, when, and for how much?
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