Tagged Vehicle Damage

What’s Your Big Idea?

By Chris Brown , June 2010 in Fleet Insurance, Rental Operations, Remarketing

At the 2010 Car Rental Show, Jim Tennant of the Tennant Group held a profit idea session in which six products, services and ideas were presented that operators could bring home and employ in their businesses. Seminar attendees voted on the best idea. The winner, Sarah Romanowski of Ride Share Systems LLC, received a free pass to a future Car Rental Show. These six concepts could reduce expense and boost your bottom line.

Purco v. Koenig and Its loss of Use Implications

By Chris Brown, March 2010 in Fleet Insurance, Legislative

A Colorado Appellate Court clears the way for recovery of loss of use damages and administrative fees.

Worst Clean-up Jobs Ever!

By Ashley Willis, November 2009 in Rental Operations

Auto Rental News went into the field once again to ask operators about their toughest clean-up jobs of rental cars. You gave us some doozies and advice on how to tackle them, as well as best practices regarding cleaning fees.

Rent Alert: Tax Outrage in Rhode Island

By Chris Brown, September 2009 in Fleet Insurance, Legislative

If your rental car is damaged and another party is at fault, can you imagine getting taxed on the repair reimbursement?

Cut Costs, Not Customer Service

By David Raucher, May 2009 in Rental Operations

By analyzing these often overlooked areas of car rental operations, you can add to your bottom line without affecting the rental experience.

How to Shave a Day Off of Vehicle Collision Repair

By Bill Lopez, February 2009 in Rental Software

A new online parts management system helps body shops consistently receive repair parts even before the vehicle arrives.

Car Rental Operations: Five Areas You Can Improve on Now

By Ken Stellon, January 2009 in Rental Operations

While dismal economic conditions may be out of our hands, there are things you can control to help your team post higher results and weather the current marketplace.

Don’t Open That Trunk

By Chris Brown, November 2008 in Rental Operations

People leave the strangest things in a rental car. What happens when you’re left to deal with it?

Dent Removal: Quick and Paintless

By Annie Lubinsky, November 2008 in Rental Operations

At about one-fourth the cost of traditional dent removal at a body shop, on-site paintless dent removal (PDR) puts a vehicle back into service quicker and ups a turnback vehicle’s value in the auction lane.