Tagged vehicle damage
By Ken Stellon, January 2009 in Rental Operations
While dismal economic conditions may be out of our hands, there are things you can control to help your team post higher results and weather the current marketplace.
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By Chris Brown, November 2008 in Rental Operations
People leave the strangest things in a rental car. What happens when you’re left to deal with it?
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By Annie Lubinsky, November 2008 in Rental Operations
At about one-fourth the cost of traditional dent removal at a body shop, on-site paintless dent removal (PDR) puts a vehicle back into service quicker and ups a turnback vehicle’s value in the auction lane.
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By Kara Ohngren, September 2008 in Rental Operations
Completely replacing your rental vehicles’ worn-out interior can quickly get costly. CCI offers a more economical alternative—restoration.
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By Chris Brown , July 2008 in Fleet Insurance
Knowing the limitations on credit card car rental coverage will help you increase collision damage waiver sales.
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By Dave Funston, March 2008 in Remarketing
When it’s time to “down fleet” or turn your rental vehicles over for the new model year, which vehicle preparation strategies can improve resale value? Further, what actions only break even or potent...
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By Staff, November 2004
Auto Rental News’ Lamest Customer Excuse Contest drew a bevy of entries detailing excuses from customers returning damaged cars. Here are some of the most outlandish.
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By Lynda Fleming, May 2004 in Fleet Insurance
Unlike protection offered by credit card companies, damage waivers sold at the rental counter are always primary. Unfortunately, most consumers are unaware of the difference.
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By Michael LaPlaca and Corey Tavel, March 2004
Some state laws limit your ability to recover damages from your customer and other authorized drivers.
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By Marta Donato and Mary Jane E. Wells, September 2003
Whether you choose to process claims in-house or rely on outside vendors, efficient recovery boosts cash flow and profits.
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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars
After five years and 15,000 miles of driving per year, are there any hybrids that actually have a lower cost of ownership than their gas-engine counterparts? One unexpected vehicle takes the prize.
The federal government means business with its new law banning cell phone use while driving commercial vehicles. Can the laws go even further, and how should fleets react?
Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.
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