So You Want to Be on Airport?
The owners of Fox Rent A Car discuss what it takes to secure an airport concession.
The owners of Fox Rent A Car discuss what it takes to secure an airport concession.
Rental car companies should consider lessons learned from past class-action lawsuits and how they apply to changing technology.
An operator asks for tips when creating a monthly goal-setting process for his rental company's sales and service staff.
CardHub report finds that types and levels of coverage vary greatly by card; American Express named as having the best coverage.
Five car rental operators share tips on how to speed up the check-in and check-out process without cutting corners on customer service.
A local dealer can be a great source for spot buys — if you know how to manage the deal.
Proper protocol during the initial phone call can mean the difference between a new valued customer or lost business.
With an understanding of the risks and with proper qualification protocols, cash and debit card rentals can be done successfully.
A well-structured incentive plan not only rewards your employees for their achievements but also improves your bottom line.
When dealing with employee litigation, employers can turn to another legal process: arbitration agreements. A pending court case illustrates the issues.
Four rental companies share their preparations for Brazil’s global event as well as their expectations for their businesses during the month-long tournament.
Recovering the full amount of what you're rightfully owned in damages translates to better customer service — to your external customers as well as your internal ones.
This year, the challenges will be both new and old, making fleet planning now more important than ever.
In the right situations and with the right fleet planning, car rental operators can save up to 20% on depreciation costs with used fleet.
As a small fleet, how much can your company pay for a vehicle and still profit in a rate-competitive environment? Here are some tips to help work toward a holding cost that is 40% of revenue.
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