Damage Claims: An Accident Waiting to Happen
We need to self-regulate the damage claims process before legislators do it for us.
We need to self-regulate the damage claims process before legislators do it for us.
This extended Q&A addresses typical questions faced by car rental operators regarding all facets of insurance.
Prepaid reservations are growing, albeit slowly. Perfecting the model to balance customer service, utilization and profits is where the challenge lies.
After Proposition 1 marginally passed, a judge ruled the measure only applies to transportation and hospitality workers in the city of SeaTac, Wash., not at the airport. RACs are included in the exemption.
With claims on the rise, employers need to understand the areas of greatest potential liability to help limit their employment law-related exposure before a charge is filed or a lawsuit is served.
It's time to stop complaining about Obamacare and start using it to increase profit.
To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.
A young entrepreneur grows up in car rental and strikes out on his own.
Auto manufacturers are ready to pump out more cars. Could this mean higher incentives and lower residuals?
This reader wants to know about incremental sales products and the best way to phase them into a rental car business.
The Car Rental Show returns to Las Vegas for its 14th incarnation.
This Payless Car Rental franchise updated its facility with green features, including a water recycling car wash and a waste oil heater.
This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.
Using off-the-shelf tablets and portable printers in conjunction with rental software optimized for mobile, this car rental company has transformed its check-in process and more.
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