Whether a small company using an outside insurance company or a large self insured rental company, the fleet insurance channel provides the latest news and insight into Loss Damage Waivers (LDW), Supplemental Loss Insurance (SLI) and Collision Damage Waivers (CDW).

In Memoriam: Steve Dietsch, Insurance Broker

Steve Dietsch, CEO and president of The Pinnacle Group Insurance Services, which specializes in insurance programs for the car and truck rental and leasing industry, died on July 27.


Which Credit Cards Ranked Highest for Rental Insurance Coverage?

The CardHub study analyzed online rental policies of all the credit cards currently offered by the 10 largest issuers.


Mercury Adds Oklahoma, Illinois to Ride-Hailing Insurance

Mercury Insurance is now offering ride-hailing insurance to cover Uber, Lyft, and other Transportation Network Company (TNC) drivers in the states of California, Arizona, Nevada, Oklahoma, and Illinois.


Average Length of Replacement Rental Rises Slightly in Q3

The national average length of replacement rental (LOR) rose slightly in the third quarter of 2015 to 11.4 days overall, according to Enterprise’s Automated Rental Management System (ARMS). California saw the largest increase in LOR.


Avis Alaska Wins Loss-of-Use Case

State Farm Insurance refused to pay the full amount for loss-of-use damages on a rental car from the Avis Alaska franchise. An Alaska court ruled in favor of the franchise.


Bluebird Partners with Rental Insurance Program

By partnering with Bluebird Auto Rental Systems and using its custom software reports, V3 Insurance looks to reduce the amount of reporting requirements for its rental car operator clients. Plus, Bluebird customers will now have access to V3 Insurance services.


V3 Insurance Offers Rental Car Insurance Program

V3 Insurance Partners LLC has launched Rental Vantage, a multi-line insurance program aimed at franchise and independent rental car operators.


Auto Rental Solutions Signs 500th Location

Jim Schalberg, owner of Auto Rental Solutions, has announced the signing of the 500th location using his company's Renter’s Collision Protection.


Application of Collateral Source Rule in Rental Car Damage Recovery

Using this tool, you'll be able to better respond when insurance adjusters try to lowball your damage claims.


Hertz, AAA Offer Winter Driving Tips

In partnership with AAA, Hertz has released a list of tips for safe driving this winter season.


Length of Replacement Rental Increases to 11 Days

According to data gathered by Enterprise Rent-A-Car’s Automated Rental Management System (ARMS), the U.S. average length of replacement rental (LOR) increased to 11 days in the third quarter 2014, up 0.3 days from Q3 last year.


Pink Roadster Promotes Rental Reimbursement

Using a hot-pink roadster named “Rosie,” Enterprise Rent-A-Car in California has launched a new marketing initiative focused on rental reimbursement, an auto insurance option that covers the cost of a rental car.


Enterprise Updates Management System in UK

Following its launch earlier this year, Enterprise Rent-A-Car has announced two upgrades to its ARMS (automated rental management system) platform, a free online platform that allows body shops to provide real-time updates on repair status.


Study Grades Credit Card Auto Rental Insurance Coverages

CardHub report finds that types and levels of coverage vary greatly by card; American Express named as having the best coverage.


Lyft to Provide MetLife Insurance

Peer-to-peer ride-sharing Lyft has partnered with MetLife Auto & Home to provide additional insurance options for protecting drivers and passengers.


Uber Extends Insurance Coverage for Drivers

Uber, a mobile-application-based company that connects customers with vehicle drivers, has extended its insurance offerings to cover driver liability both during tips as well as when a driver is available between trips.


How to Explain Loss of Use to an Insurance Company

To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.


The Game Has Changed — Have You?

It's time to stop complaining about Obamacare and start using it to increase profit.


Car Rental Q&A: Extended Insurance Questions

This extended Q&A addresses typical questions faced by car rental operators regarding all facets of insurance.


Lyft Adds Insurance Coverage and Joins Rideshare Coalition

In addition to joining the Rideshare Insurance Coalition, Lyft has added new insurance coverage for collision, uninsured motorists and underinsured motorists.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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