UK Consumer Survey Reveals Mixed Opinions on Excess Car Insurance

According to an online survey conducted by YouGov on behalf of icarhireinsurance.com, some travelers in the UK are dissatisfied with excess car insurance saying it is an expensive, hidden cost.

While excess insurance covers costs if the rental car is damaged or stolen, it could add 40% to the entire car rental cost, leading 17% of consumers to say it was a hidden cost "sprung" on them when they were picking up their car.

The survey also found that 11% did not budget for the cost and 14% thought it was too expensive.

In addition, 19% did not know they could buy the excess insurance from a third-party provider instead of the rental company. If travelers would have known, 22% reported that they would have purchased insurance from another provider had they known there were potential savings.

The survey’s total sample size was 2,058 adults 18+ and was carried out online.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

A Shared Mobility Model Takes Shape for Fleets

Technology that allows cab drivers flexible access to a shared fleet is leveling the playing field for an 89-year-old taxi company.

Safety Tech: Crash Avoidance or Sensory Overload?

As advanced safety technologies become even more pervasive on mainstream vehicles, are we creating “stupid drivers?"

Own the Fleet, Own the Future

In the dialogue surrounding new transportation paradigms, fleets have been off the public radar until recently. Here’s what’s going on, and a way for you to participate in the conversation.

Job Finder: Access Top Talent. Fill Key Positions.

>