Enterprise’s Priority Pass Now Features Self-Service Option

The new mobile-enabled version of Enterprise Rent-A-Car’s Priority Pass program adds a self-service option to complete the registration process online. According to Enterprise, it sends customers a link to pre-register for Priority Pass so they get into their rental car and drive away almost immediately upon arriving at the branch.

Enterprise developed Priority Pass to simplify and expedite the process of arranging for a replacement rental car after a collision, says the company.

As first launched, Priority Pass allowed an insurance company or body shop to send Enterprise an authorization for a replacement rental using Enterprise’s Automated Rental Management System (ARMS). Then Enterprise would contact the customer to complete the rental authorization, schedule a time to pick up the customer at the body shop and then drive him or her to the rental branch to complete the reservation process.

“Priority Pass allows insurance renters to get the best of both worlds – people power and technology,” said Bruce Clifton, vice president of insurance replacement at Enterprise. “Our ultimate goal is to provide our customers the vehicle they need, when and how they need it. We believe our evolving mobility platform positions us perfectly to better serve our insurance partners and their customers by offering the right technology at the right time.”

Comments

  1. Ron [ April 16, 2017 @ 12:41PM ]

    I began the process of using the priority pass but stopped before filling it out online. I need to get back to where I fill in the form on the computer but do not know how to.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

A Shared Mobility Model Takes Shape for Fleets

Technology that allows cab drivers flexible access to a shared fleet is leveling the playing field for an 89-year-old taxi company.

Safety Tech: Crash Avoidance or Sensory Overload?

As advanced safety technologies become even more pervasive on mainstream vehicles, are we creating “stupid drivers?"

Own the Fleet, Own the Future

In the dialogue surrounding new transportation paradigms, fleets have been off the public radar until recently. Here’s what’s going on, and a way for you to participate in the conversation.

Job Finder: Access Top Talent. Fill Key Positions.

>