Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Eclipse Gazers Flock to Car Rental Counters

Many car rental companies — in the path of the total solar eclipse or nearby — saw an increase in reservations last weekend for travelers coming to view the coast-to-coast solar eclipse. A few operators describe their experience.

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Toyota Tests Carsharing Technology with Hawaiian Dealership

When the employee-only pilot testing program concludes, Servco, the distributor of Toyota vehicles in Hawaii, will use Toyota's carsharing technology to launch a new Honolulu-based carshare business by the end of 2017.

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DriveShare Offers Peer-to-Peer Platform for Classic, Exotic Cars

Hagerty, a network for people who love cars and collectible vehicles, has acquired Classics&Exotics, a peer-to-peer online marketplace for classic cars. The website has relaunched as DriveShare by Hagerty.

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Zipcar Expands to Santa Rosa

Due to a $170K grant from the Metropolitan Transportation Commission to the Sonoma County Transportation Authority, Zipcar will administer its carsharing service in Santa Rosa for two years.

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Tourico Holidays Partners with Advantage, E-Z Rent-A-Car

Tourico Holidays, a wholesale travel brokerage company, has announced new supplier partnerships with Advantage Rent A Car and E-Z Rent-A-Car. Tourico expands its access to rental car inventory at 85 locations around the U.S.

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LUXnow Launches Luxury Peer-to-Peer Carsharing Platform

Launching initially in South Florida with exotic cars, LUXnow offers a peer-to-peer platform for luxury and exotic carsharing. LUXnow plans to expand to New York in fall 2017.

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Honolulu Airport Modifies Rental Car Returns During Construction

The modified route is part of the improvement project to build a new consolidated rental car facility at the airport. Once finished, the five-story car rental facility will house the companies in one location with approximately 4,400 parking stalls.

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Revv Expands One-Way Carsharing Service

Revv, an Indian-based shared mobility solutions platform, plans to double the coverage of its one-way carsharing service. It allows customers to pick up a car from anywhere in the origin city and leave it anywhere in the destination city.

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Europcar Named Rental Partner to NBL for Third Year

The National Basketball League (NBL) in Australia and New Zealand has announced that Europcar will continue as its official car rental partner for the 2017-18 season.

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eHi Announces Completion of $400M Offering

eHi Car Services Limited, a car rental and car services provider in China, has completed an offering of $400 million aggregate principal amount of its senior unsecured notes.

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Toyota to Launch Electric Carsharing in Thailand

Toyota Motor Corp. will test a carsharing service using its mini electric vehicles in Bangkok, Thailand

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Norway, Iceland Named Most Expensive European Destinations to Rent Vehicles

The Norwegian cities of Oslo and Trondheim and Reykjavik, Iceland, ranked as the most expensive cities to rent cars in Europe, according to a survey by CheapCarRental.net.

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Localiza Launches Self-Service Rental Program

Localiza, a South American rental car company, has launched Localiza Fast, a self-service car rental process through a mobile app.

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DriveNow Customers Can Use Amazon Alexa to Reserve Vehicles

DriveNow customers in Germany, Austria, and the U.K. who own Alexa devices, such as Amazon Echo and Echo Dot, can use voice commands to reserve nearby vehicles and get details on their car and reservation time.

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Do You Know Where Your Cars Are?

Operators discuss how they've configured their GPS tracking systems and honed their processes to mitigate rental car misuse while better managing fleet.

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Do You Know Who Your Renters Are?

By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.

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How to Protect Your Business From Security Threats

Having access to personal identifiable information from their customers, rental companies face security threats externally (cyberattacks) and internally (employee theft). Here are some tips to help rental companies better secure their sensitive data and educate their employees.

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Auto Rental Summit is New, Again

This year's conference moves to Miami and features a roster of new speakers as well as a collocated event — Fleet Forward Conference — dedicated to smart mobility solutions.

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Duck or Unicorn: When is a Rental Car Not a Rental Car?

Peer-to-peer car rental companies claim they aren't the same as traditional car rental companies.

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How Can My Rental Company Prevent Identity and Credit Card Fraud?

A car rental employee wants to learn more about how to prevent identity and credit card fraud during the rental car process.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

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Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Job Finder: Access Top Talent. Fill Key Positions.

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