Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Hertz Names Busiest Airports for Thanksgiving Car Rentals

According to Hertz, the busiest airport pick-up locations this Thanksgiving are expected to be Orlando, Los Angeles, Miami, Las Vegas, and Fort Lauderdale.

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LA Metro, Via Offer Shared Rides to Transit Stations

Using the Via app, passengers can book a seat in a shared, dynamically-routed vehicle to or from three major Los Angeles Metro stations. The Mobility On-Demand project is expected to begin in summer 2018.

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Montana Lawmakers Consider Increasing Rental Car Tax

Montana lawmakers are looking at temporarily increasing lodging and car rental taxes to help keep some government services that are expected to be cut.

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Donlen Focusing on Mobility with Hertz-Themed Rebrand

Donlen has updated its corporate logo to closer align the fleet management company with its corporate parent, Hertz Global Holdings, by adopting a black-and-yellow color scheme.

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Highest Thanksgiving Day Travel Predicted in 12 Years

AAA Travel projects that 50.9 million Americans will travel 50 miles or more away from home this Thanksgiving holiday weekend, an increase of 1.6 million travelers compared with last year. Car rental rates will hit a five-year holiday high at $70 per day.

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How to Capture Millennial Renters

Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.

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Tips to Engage and Retain Existing Customers

Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.

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Fleets Assess Hurricane Impacts

Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.

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What Can Rental Companies Do to Extract More Revenue From Their Rentals?

At the end of a rental or reservation call, a rental agent should always ask to book future rentals.

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ACRA Works — And I've Seen It

Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.

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Carsharing Concept Gains Momentum in Condominium Developments

This carsharing trend in condo complexes reduces parking spaces to increase buildable units, while on-demand self-service technology makes operating a private carsharing business more cost-effective for the building owner.

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Enterprise Holdings Honors Auto Auction Partners

Enterprise Holdings will recognize 14 automotive auction partners with its 2017 Auction Achievement Awards.

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Sixt CEO to Launch North American Headquarters

This Friday, Sixt Rent-a-Car will welcome Erich Sixt, CEO of Sixt SE, to its new North American corporate headquarters in Fort Lauderdale.

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Enterprise Brands Recognized by Travel Industry

The American Society of Travel Agents (ASTA) and Travel Weekly recognized Enterprise Holdings and its three car rental brands.

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Man Accused of Keeping Rental Car for Three Years

A 70-year-old man has been charged with first-degree and second-degree larceny after being accused of keeping a rental car for nearly three years.

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Enterprise Donates $30M to The Nature Conservancy

The Enterprise Rent-A-Car Foundation has announced a $30 million donation to The Nature Conservancy. The five-year donation helps support the nonprofit's long-term water resource management initiatives.

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Green Motion Launches New Branding

Green Motion, an environmentally-friendly rental company, has launched its new in-store brand concept at several locations in the United Kingdom.

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Hertz Signs Agreement With Travelport

Hertz has partnered with Travelport, a travel commerce platform. The vehicle rates accessible on Hertz.com and the Hertz mobile app will now be available for all Travelport clients.

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Rentcars.com Continues Expansion in Mexico

Rentcars.com, a global online travel agency specializing in car rentals, has announced a new partnership with America Car Rental in Mexico.

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iSuperdrive Offers Peer-to-Peer Platform for Luxury Vehicles

International car rental company iSuperdrive.com allows customers to rent luxury cars through local owners in the U.K. and abroad.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Understanding The Fleetification of Everything

As fleet miles increase exponentially, and as new stratum of fleet enter both consumer and business use cases, the "founding fathers" who gathered at Fleet Forward in Miami last week have some work to do.

The Problem with Valuing Safety Technology

As advanced safety technologies have migrated to mainstream vehicles, retaining value for these options at resale remains an issue.

ELD Mandate: Is Your Head Still in the Sand?

If you think you have 11 weeks to implement an Electronic Logging Device system to meet the Dec. 18 compliance deadline, you really don’t — for a few reasons.

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