Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


FSNA Seeks Buyer for U-Save Brands

After filing for bankruptcy last month, Franchise Services of North America Inc. is working with Equity Partners to find a buyer for its wholly-owned subsidiary U-Save Holdings (U-Save Car and Truck Rental and U-Save Car Sales brands).

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Europcar Accused of Overcharging Customers for Repairs

Europcar has been accused of overcharging its customers 30 million euros for damaging vehicles.

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Sao Paulo’s Ride-Hailing Rules Challenged

The new rules restrict drivers of out-of-town vehicles from working with ride-hailing services in Sao Paulo.

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Uber Halts Service in Macau

Following a disagreement with local regulators, Uber halted its ride-hailing service in Macau, China, as of July 22.

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Mex Rent A Car Opens in Macedonia

Mex Rent A Car has launched an affiliate location at Skopje Airport in Macedonia.

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Europcar Ireland Wins Rentalcars.com Awards

Europcar Ireland has won the Rentalcars.com Customer Favorite Award for 2016. Additionally, three of its branches were recognized for their customer service.

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Avis Budget to Change Billing Practices for Cashless Toll

A settlement agreement resolves an investigation by Attorney General Pam Bondi’s office regarding Avis, Budget, and Payless’ practices involving add-on fees for cashless tolls in Florida and other related add-on charges.

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Hertz to Announce Second Quarter Financial Results

Hertz Global Holdings Inc. plans to report its second quarter 2017 financial results on Tuesday Aug. 8.

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Avis to Launch Voice-Powered Reservations With Amazon Alexa

With the new skill for Alexa-enabled devices such as the Amazon Echo and Echo Dot, Avis customers will be able to make a car rental reservation, review current or past reservations, and request an e-receipt of their last rental.

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Avis Budget to Announce Second Quarter Results

Avis Budget Group Inc. plans to report its second quarter 2017 results after the market close on Monday Aug. 7.

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U.S. Business Travel Spending Hits $424B in 2016

A new report by the Global Business Travel Association (GBTA) Foundation found that U.S. businesses spent $424 billion to send travelers out on the road for 514.4 million domestic business trips in 2016.

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Sixt Opens Corporate Locations in San Diego, San Antonio

Sixt Rent-a-Car has expanded its offering in the U.S. with the announcement of two upcoming corporate locations: San Diego and San Antonio.

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Enterprise Celebrates Fifth Anniversary of Athlete Network Partnership

Athlete Network enables Enterprise to network with current and former student athletes. Each year, Enterprise Rent-A-Car offices hire thousands of college graduates into the Enterprise Management Training and Management Internship programs.

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Vulog Powers Carsharing Service in Brazil

Vulog, a carsharing technology provider, has partnered with LDS Group to launch Urbano Carsharing, a one-way carsharing service in Sao Paulo, Brazil.

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Avis Updates Loyalty Program

Now, Avis Preferred Points can be used for rental days starting at 700 points with no blackout dates. Accessories, such as GPS units, SiriusXM, and child safety seats, are now available for 250 points per day.

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June Airport Rates Up After Several Month Slump

After six straight months of negative comparisons, June airport rates were up $6.37 over last year.

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Silvercar to Launch in Seattle, Orlando

Silvercar plans to bring its car rental service to Seattle on July 31 and Orlando on Aug. 28. Additionally, the company will be updating its fleet of Audi A4s to include 2017 and 2018 models.

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HyreCar Expands to Florida, Louisiana

HyreCar, a peer-to-peer carsharing marketplace that connects vehicle owners with potential drivers, is now fully operational in Florida and Louisiana.

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Root Insurance Offers Lyft Credits

For policyholders with short-term needs for alternate transportation after an incident, Root Insurance now offers the choice between a rental car and a comparable amount of Lyft credits for free rides.

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DriveNow to Launch Carsharing Service in Lisbon

Operated by the BMW Group and Sixt SE, DriveNow plans to start operating its carsharing service in Lisbon, Portugal, this year. This will be the company's 13th city of operation in Europe.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Hertz, Avis Autonomy Partnerships: Good First Steps on a Long Path

Two new autonomous vehicle project partnerships bring the importance of fleet management to the fore.

An Inside Look at Car Rental in China

A trip to a new car rental convention in Guangzhou reveals a booming market, yet one facing unique challenges.

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