Wheelers Accessible Van Rental is an affiliate program that specializes in wheelchair-accessible van rentals in every major airport and metropolitan city within the United States and Canada.
Wheelers was born in November of 1987 after co-owners Tammy and Ron Smith recognized the need for wheelchair-accessible rentals while operating a non-emergency ambulance service.
“Customers were asking to take the vehicles without the driver, and I thought ‘what a great idea,’” Tammy says. The reservation calls started to roll in when a writer named Cliff Craze published an article about the Smiths’ business plan in Paraplegia News Magazine. The calls haven’t stopped.
“People were so hungry for resources and news that would improve the quality of life for the disabled that they just ate his article up,” Tammy says.
Based in Phoenix, Ariz., Wheelers quickly expanded its operations to include Florida, California, Texas and Hawaii. To further expand, the Smiths implemented a licensing agreement program to involve other businesses.
Some 20 years later, Wheelers has more than 73 locations serving 350 cities with a fleet of more than 500 vehicles.
Unique Online Reservations Network
After signing up with Wheelers, members are linked to both the centralized phone and online reservation systems and gain access to the national insurance program.
The Wheelers affiliate can use the Web site to retrieve reservations, marketing programs and reports as well as Web traffic reports.