Rental Car Companies Make Do during Flight Cancellations in Australia

With the announcement of grounded Qantas flights Oct. 30, major car rental companies in Sydney, Australia have been inundated with telephone and Internet inquiries from stranded Qantas travelers, according to the Sydney Morning Herald.

One Avis employee said the company’s rental car yard is empty for the first time and added the company is experiencing higher call volume than normal. The Herald article reported busy signals at Hertz’s phone line and no answer at the phone of another company, Rent-a-Bomb.

A group of four disgruntled Qantas ticket holders needing to travel to Melbourne said they had been fortunate enough to get "Budget’s last car."

The rental car companies were doing their best to keep up with demand as each returned car was snatched up. One rental car company noted it was “turning people away.”

Greyhound buses are also experiencing higher call volumes than normal, particularly for its Sydney to Melbourne and Melbourne to Adelaide routes.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

What a Connected Fleet Means to Avis (and Car Rental)

Counter bypass is just the beginning. The promise of a “data-driven ecosystem” that connects renters with the rental agency, retail services, and even the city is a better managed fleet, an improved user experience, and new revenue opportunities during the rental itself.

Should Peer-to-Peer Renters Pay Airport Car Rental Fees?

The question is central to the City of San Francisco’s lawsuit against Turo for operating without a permit at San Francisco International Airport.

Hard Times Ahead for the Compact SUV Segment?

The hottest segment today is facing a glut of models and volume in tomorrow’s wholesale market.

Job Finder: Access Top Talent. Fill Key Positions.

>