National Car Rental Signs Agreement with Signature Flight Support

National Car Rental will provide its rental services at Signature Flight Support locations under a new partnership starting April 1.

“With a focus on delivering premium service to frequent airport travelers, National is perfectly suited to serve Signature’s unique customer base, and we look forward to doing so in the years to come,” said Enterprise Holdings CEO and Chairman Andy Taylor. Enterprise Holdings acquired National Car Rental in 2007.

Florida-based Signature Flight Support is a fixed-base operation (FBO) and distribution network for business aviation services which include fueling, hangar and office rentals, ground handling, maintenance and a wide range of crew and passenger amenities at domestic and international locations. Signature Flight Support currently operates at more than 100 locations in the United States, Europe, South America, Africa and Asia.

“Signature Flight Support is committed to providing our customers, both crew and passengers, with world-class service at every location and for every need,” said S. Michael Scheeringa, Signature Flight Support president. “National Car Rental’s and Enterprise Rent-A-Car’s rankings in service, quality, availability and value match our Signature Service Promise.”

Comments

  1. Kyle Burnett [ April 12, 2012 @ 01:37PM ]

    Dear Mr. Scheeringa, I have to complain regarding this latest change from Hertz to National without involving Signature's Platinum status level customers, you would think Signature would have learned after the outcry over the AvTrip to Tailwins program fiasco ?!?!?. As too many changes taking place in the last few months, as NO ONE at Signature CORPORATE is contacting the most LOYAL Platinum Status CUSTOMERS and asking them or taking a survey of "Hey, what do you think about us getting rid of AvTrip points and going to our own program?" or "Hey, what do you think of us switching from Hertz to National rental car?" mind you HERTZ is at almost EVERY FBO in the USA BIG or small as the BEHEMOTH Dictator that Signature has become is not setting well with me!!

    This is again a NO customer SERVICE move by not involving the LOYAL Platinum customers that spend in upward of $100,000.00 a year in jet fuel purchases ALONE !!!!

    Atlantic Aviation.........hmmmm ??

    Dismayed,

    Kyle Burnett
    Chief Pilot & Flight Dept. Mgr.
    Dynamic Healthcare Solutions
    c/o Sacramento Jet Center FBO
    5885 FlightLine Circle
    Sacramento, CA 95837

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 
 
 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Managing the Social Media Rant

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?

The Shape of ACE to Come

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.

Have the Workplace Violence Conversation Now

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.

Job Finder: Access Top Talent. Fill Key Positions.