Europcar Reveals Pilot Program for Quicker Access to Rental Vehicles in London

Europcar announced this month plans to pilot a new fast-track service, London Key Ready, at Europcar’s Kings Cross location.

London Key Ready allows selected customers to collect their vehicle key from a locker instead of having to go to the rental counter.

To use London Key Ready, customers book their vehicles through the Europcar website or call center, and once they receive an email with a secure PIN to access the vehicle key and accompanying paperwork in a Key Ready locker, they can collect their vehicle from the lot.

The service is designed to reduce the time travelers usually spend waiting on paperwork and keys.

“We aim to provide customers with as efficient a service as possible for vehicle collection so that they can get on their way with their journey without delay,” said Europcar UK Group Managing Director Ken McCall. “London Key Ready takes this one step further, demonstrating our sustained commitment to providing travelers with highest level of convenience, choice and simplicity throughout their journey.”

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

What Does the Future Hold for Fleet Sales to Car Rental?

With domestic automakers pulling back on rental fleet sales and lower overall light-duty sales projected, the car rental industry will have to adjust.

Who is the Local Operator of the Future?

In an autonomous vehicle environment, the business model will change, but fleet management will be more important than it is today.

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Job Finder: Access Top Talent. Fill Key Positions.

>