Understanding Credit Card Insurance Coverage in Car Rental

Does your front counter team fully understand the types of insurance coverage offered by your customers’ credit cards? Is your team informed of new insurance products offered by travel booking engines such as Expedia and Priceline?

These issues will be examined in the seminar “Understanding Credit Card Insurance Coverage” at the Auto Rental Summit, which takes place Oct. 29-30 at the Hollywood Beach Marriott in Hollywood, Fla.

The seminar will be presented by Leslie Saunders of Leslie Saunders: Insurance, Benefits and Training, the only woman-owned and certified insurance broker providing car rental insurance products and training on ethical selling. The company focuses on developing innovative insurance products, employee benefits and training services for local and airport car rental companies, travel industry organizations and airport concessionaires.

“With the sheer number of credit cards available today — not to mention new insurance products from the likes of Expedia and Priceline — understanding each and every policy can be a daunting task,” says Chris Brown, executive editor of Auto Rental News. “Leslie will educate attendees on these programs’ benefits, limits and exclusions, so in turn their front counter representatives will be better prepared to explain the value of their CDW and LDW programs.”

The 2012 Auto Rental Summit is a gold-level training and education conference designed to improve customer service of car rental operations. Auto rental managers, executives and employees from corporate, franchised and independent companies from North America and overseas are invited to attend.

The Summit will be held in conjunction with the first-ever Auto Rental News Professional of the Year Awards, which will honor three associates from auto rental companies worldwide who demonstrate and promote outstanding customer satisfaction within the car rental process.

For Auto Rental Summit sponsorship opportunities, contact Joni Owens at 310-533-2530 or [email protected].

Comment On This Story

Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.


Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

Job Finder: Access Top Talent. Fill Key Positions.