Zipcar Vehicle with Expired Tags Leaves Renter Stranded in New York

According to the New York Daily News, a rented Zipcar with expired registration tags was towed, leaving the renter, Salim Fields, stranded at the NYPD Navy Yard tow pound on Oct. 1.

Fields picked up a Honda CR-V to use for errands, but when he returned to where he parked the vehicle, a traffic agent told him to check for it at the tow pound. 

Zipcar offered Fields a refund, cab fare and a day’s free car rental after the Daily News contacted the company for comments.

Spokeswoman Colleen McCormick of Zipcar said it was an anomaly as “the registration expired on Sept. 30 and the new registration sticker was not updated in time for the member’s reservation on the morning of Oct. 1.”

View the full article by clicking on the URL:
http://www.nydailynews.com/new-york/brooklyn/zipcar-strands-brooklyn-heights-customer-expired-registration-article-1.1178703

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

What Does the Future Hold for Fleet Sales to Car Rental?

With domestic automakers pulling back on rental fleet sales and lower overall light-duty sales projected, the car rental industry will have to adjust.

Who is the Local Operator of the Future?

In an autonomous vehicle environment, the business model will change, but fleet management will be more important than it is today.

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Job Finder: Access Top Talent. Fill Key Positions.

>