Avis Australia Earns CarTrawler Service Award

Avis Australia has been recognized for its customer service in the Australasian region by CarTrawler, an online travel operator. The award was based on customer ratings regarding their car rental experience.

The CarTrawler award follows Avis Australia's "Most Satisfied Customers Award" presented by Canstar Blue, says Avis. Avis Australia earned the Canstar Blue recognition for the second consecutive year and received five stars in each listed category, which include overall satisfaction, service, vehicle availability and availability of accessories.

"Our impressive results, from both external and internal sources, are the result of the commitment by all Avis staff in our region to customer service excellence," said George Proos, managing director of Avis Australia. "We will continue to strive to deliver an outstanding rental experience every time."

Comment On This Story

Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.


Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

Job Finder: Access Top Talent. Fill Key Positions.