From Left to Right: Dan Young, Senior Vice President of Insurance Relations, CARSTAR Auto Body Repair Experts; David James, Vice President of Marketing, CARSTAR Auto Body Repair Experts; Ernie Laky, Vice President of Purchasing, CARSTAR Auto Body Repair Experts; Frank LaViola, Assistant Vice President of Collision Industry Relations, Enterprise Rent-A-Car; David Byers, CEO of CARSTAR Auto Body Repair Experts. Photo courtesy of Enterprise.
Enterprise Rent-A-Car has been selected as the preferred car rental partner for CARSTAR Auto Body Repair Experts, a U.S. multi-shop operator (MSO) network.
Through the partnership, CARSTAR is able to leverage Enterprise’s network of neighborhood car rental locations, its vehicles and its Automated Rental Management System (ARMS) applications for customers in need of transportation while their vehicles are being repaired.
“Enterprise has partnered with collision repair centers and insurance companies for more than 50 years to help customers whose cars have been damaged or stolen,” said Mary Mahoney, vice president, insurance replacement for Enterprise Rent-A-Car. “Partnerships with organizations like CARSTAR are important to Enterprise’s success in the replacement rental segment and further complement our collaborations with insurance companies. We look forward to strengthening our role within the collision repair industry as the preferred car rental partner to the CARSTAR network and its customers.”
CARSTAR, which just celebrated its 25th anniversary, has more than 430 independently owned and operated stores across the U.S. and Canada. When an accident occurs, CARSTAR sends the tow truck, contacts the consumer’s insurance company, arranges a rental car and repairs the vehicle, according to the company.
“We are focused on providing the highest level of customer service, and one critical element of that is getting them back on the road to work and their families in a quality rental car,” said David Byers, CEO of CARSTAR Auto Body Repair Experts. “Partnering with Enterprise Rent-A-Car allows us to provide world-class rental car service to our customers and our store owners.”