Austin Airport Opens New Rental Car Facility

Austin-Bergstrom International Airport. Photo via Wikimedia.
Austin-Bergstrom International Airport. Photo via Wikimedia.

Austin-Bergstrom International Airport opened its new consolidated rental car facility (conrac) on Oct. 1.

The new five-level, 1.6-million-square-foot facility consolidates all the rental car operations, including vehicle pick and drop off, car storage, cleaning and fueling.

Eleven car rental agencies — with more than 300 employees — are currently operating within the facility, according to the airport.

More than 3,000 rental cars will pass through the facility per day — with up to 5,000 rental cars passing through on the busiest days.

“Our experience with the team at Austin-Bergstrom International Airport was great,” said Mark Pfeffer, president and CEO of Pfeffer Development, which helped construct the new facility. “We believe the airport recognized the value in what the rental car companies proposed: bringing-in an experienced CONRAC team to bundle design, construction, financing and deal term negotiations into a single delivery. On our side, we saw the factors that were important to the airport and worked hard to deliver so they could focus on other priorities. … ”

The new rental facility also provides more public parking. By moving the vehicles to the facility, it has opened up around 900 parking spaces for public use.

“We’re excited about what this facility provides: the efficiencies to our operations, the environmental impact on Austin’s air and water, and the positive impact it will have on customer service,” said Jackie Agan, rental car industry chairperson and director, properties and concessions for The Hertz Corp.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

Job Finder: Access Top Talent. Fill Key Positions.