Mobile Software Reduces Vehicle Damage Expenses

Hertz Avasa, with over 100 locations throughout Mexico, has implemented InspectionNotes mobile vehicle inspection software.

Hertz Avasa chose InspectionNotes because it could be integrated with its Thermeon CARS+ management system and it simplified the company’s check-in and checkout processes.

“InspectionNotes is a very important tool for us,” says Hector Romero, Hertz Avasa’s national fleet manager. “We replaced inefficient handwriting and paper forms with a mobile tool to capture inspection data and take pictures on checkout and check-in of our rental cars. It also emails a pdf to our renters with all inspection data, pictures, and signatures to provide complete transparency.”

According to Hertz Avasa, it previously had thousands of dollars worth of vehicle damage that went unreported due to lack of consistent documentation.

“The process of delivery and return of a rental vehicle is faster by utilizing the mobile tablet, and our associates charge more for damages while reducing the number of customer complaints,” says Romero. “It simplifies the process of deliveries and returns in ways you can’t imagine.”

Developed by Automobile Technologies in Newport Beach, Calif., InspectionNotes allows rental agents to perform mobile inspections and condition reports from a mobile tablet or smartphone. With the program, they can take pictures, document damage, and obtain digital signatures. Documents can then be printed on the spot or emailed as a PDF to customers.

Automobile Technologies also offers add-on modules for estimating, claims handling, vendor monitoring, and repair tracking to manage the claims and repair process. All information and documentation is accessible through a cloud-based dashboard, according to the company.

"Our goal is to offer a user-friendly, mobile app combined with the most advanced cloud software technology to meet the demands of the rental car industry," says Mike Fischer, executive vice president of Automobile Technologies. "A huge goal for rental car companies is to substantially reduce millions of dollars in unpaid damage claims, and InspectionNotes hits the mark with its comprehensive solution.”

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Problem with Valuing Safety Technology

As advanced safety technologies have migrated to mainstream vehicles, retaining value for these options at resale remains an issue.

ELD Mandate: Is Your Head Still in the Sand?

If you think you have 11 weeks to implement an Electronic Logging Device system to meet the Dec. 18 compliance deadline, you really don’t — for a few reasons.

Who Controls Your Vehicles’ Data?

In the name of security, an automaker’s alliance is advocating denial of third-party access to the OBD-II port. Is this going too far?

Job Finder: Access Top Talent. Fill Key Positions.

>