Related: Avis Expands Fleet of Connected Cars
Avis to Launch Voice-Powered Reservations With Amazon Alexa
With the new skill for Alexa-enabled devices such as the Amazon Echo and Echo Dot, Avis customers will be able to make a car rental reservation, review current or past reservations, and request an e-receipt of their last rental.

Photo via Flickr/Atomic Taco

Photo via Flickr/Atomic Taco
Avis Car Rental has announced its integration with Amazon Alexa, which will allow travelers to book and manage car rental reservations through the voice platform on Amazon Echo devices.
Avis is the first car rental company to offer this type of innovation, according to the company. It will be available to the public by the end of August.
With the new skill for Alexa-enabled devices such as the Amazon Echo and Echo Dot, Avis customers will be able to make a car rental reservation, review current or past reservations, and request an e-receipt of their last rental.
Business travelers will be given voice-controlled access to the car rental booking process with such commands as "I need a car at La Guardia Airport at 9:00 a.m. this Friday." The voice platform manages the booking process through secure integration with Avis, which utilizes travelers' preferences stored in their Avis Preferred profile, according to the company. These include car preference and additional options such as SiriusXM, GPS devices, and coverages.
"We are constantly looking for ways to make the customer's experience more magical," said Arthur Orduna, Avis Budget Group’s chief innovation officer. "We have our mobile app, which allows renters to manage their entire experience from their smartphone at approximately 175 locations globally, and now with Alexa integration, we will provide them with yet another way to engage with us seamlessly, thanks to transformative digital technology."
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
