Ride Hailing Continues to Accelerate for Business Travelers
In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report. Taxi dropped to 8% while car rental saw a two-point decline in business travel transactions.
by Staff
August 1, 2017
Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber
2 min to read
Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber
In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report for Q2 2017. Lyft added 2% to end the quarter with 8% of category receipts and expenses.
Taxi dropped to 8% of ground transportation overall. This is the first time that SpendSmart data shows taxi at a single-digit share of rides. Certify projects that taxi will fall under 1% of ground transportation expenses and receipts by Q1 2018. Car rental saw a two-point decline in business travel transactions with 29% of receipts and expenses in Q2.
Ad Loading...
Uber remained the top most expensed brand by the Certify system for the second quarter in a row. It increased 2% to 9% of all expenses and receipts.
“The revolution in ground transportation we're seeing today led by Uber and Lyft has far reaching implications for the future of corporate travel,” said Robert Neveu, CEO of Certify. “Business travelers' move toward greater personalization and convenience may have started with ride hailing, but it's not likely to stop there. Mobile technology brought us into a new age, and the expectation and ability to cater to the preferences of the individual is driving a cultural shift that will continue to effect dynamic change throughout the industry.”
For car rental, the top expensed brands included National (26%), Enterprise (16%), Hertz (14%), Avis (12%), and Budget (4%).
The Certify SpendSmart report tracks business travel expense spending across major categories such as food, airlines, lodging, and car rental. The data is collated based on transaction volume, not overall revenue in each category.
The report highlights top vendors and emerging trends by analyzing data from millions of expenses and receipts processed through the Certify system.
Rental operators can now detect and act on speeding while vehicles are still on rent, thereby reducing fines, admin workload, vehicle wear, and safety risks.
The combination brings actionable vehicle insights into PurCo’s PurInspect platform, improving damage detection and operational efficiency for rental fleets.
LOR related to insurance claims overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.
Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.