Related: Ride Hailing Continues to Top Ground Transportation for Business Travelers
Ride Hailing Continues to Accelerate for Business Travelers
In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report. Taxi dropped to 8% while car rental saw a two-point decline in business travel transactions.

Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber

Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber
In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report for Q2 2017. Lyft added 2% to end the quarter with 8% of category receipts and expenses.
Taxi dropped to 8% of ground transportation overall. This is the first time that SpendSmart data shows taxi at a single-digit share of rides. Certify projects that taxi will fall under 1% of ground transportation expenses and receipts by Q1 2018. Car rental saw a two-point decline in business travel transactions with 29% of receipts and expenses in Q2.
Uber remained the top most expensed brand by the Certify system for the second quarter in a row. It increased 2% to 9% of all expenses and receipts.
“The revolution in ground transportation we're seeing today led by Uber and Lyft has far reaching implications for the future of corporate travel,” said Robert Neveu, CEO of Certify. “Business travelers' move toward greater personalization and convenience may have started with ride hailing, but it's not likely to stop there. Mobile technology brought us into a new age, and the expectation and ability to cater to the preferences of the individual is driving a cultural shift that will continue to effect dynamic change throughout the industry.”
For car rental, the top expensed brands included National (26%), Enterprise (16%), Hertz (14%), Avis (12%), and Budget (4%).
The Certify SpendSmart report tracks business travel expense spending across major categories such as food, airlines, lodging, and car rental. The data is collated based on transaction volume, not overall revenue in each category.
The report highlights top vendors and emerging trends by analyzing data from millions of expenses and receipts processed through the Certify system.
More Rental Operations
Stop Losing Money On Rental Tolls
Regardless of your rental fleet size and structure, fleet managers, executives, and owners can gain valuable insights into an often-overlooked area of fleet operations.
Read More →
Rethink The Future To Avert A Race To The Bottom
Rental car operators heard a sobering industry message and a stern challenge at the close of the International Car Rental Show.
Read More →
DriveItAway, Free2move Plan Shared Fleet Program for Independent Rental Fleet Operators
Vehicles would be placed with participating rental operations to support car renter demand and provide additional fleet capacity.
Read More →
Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk
Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.
Read More →
Green Motion And U-Save Open Rental Operations In Guatemala
The brands will open their first rental car outlets in the country at La Aurora International Airport in Guatemala City.
Read More →
U.S. Business Travel Drives $623 Billion+ in Economic Impact as Spending Reaches $538 Billion
The data also underscores the industry’s strong multiplier effect across the U.S. economy, revealing that each dollar invested in business travel in 2024 generated $1.16 in GDP.
Read More →
Rental Fleet Sales Skating Just Above 2025 Levels
The U.S. economy's continued growth and positive business investment are creating a favorable environment for fleet vehicle demand.
Read More →Grow Your Rental Business Beyond Cars
Rental fleet operations are facing numerous evolving challenges and opportunities from AI technology to rate and revenue management, to customer service and business growth.
Read More →
Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
Read More →
Get Ready To Roll: No Stopping Self-Driving Rental Cars
The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.
Read More →
