Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Avis Franchisee Now Offers Leasing Services in Western Africa

CFAO operates the Avis Car Rental brand in Western Africa and will now also offer vehicle leasing to customers under the Avis brand.

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Enterprise Holdings Expands in Toronto Area

Enterprise Holdings has opened new locations in downtown Toronto and in Mississauga.

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Hertz Mexico Now Offers Green Collection

Hertz Mexico has launched the Hertz Green Collection by offering a fleet of 2016 Toyota Prius hybrid vehicles.

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Which Car Rental Websites Rank the Fastest for Booking Reservations?

Qentelli, an information technology company, studied four car rental companies to see which of their websites delivered the best customer experience when it comes to booking rentals online.

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Enterprise Opens First Location in New Zealand

Enterprise Rent-A-Car has entered the New Zealand market with its first location at the Queenstown Airport.

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Avis Budget Adds Digital Payment Option with MasterPass

When making an online reservation at Avis Car Rental and Budget Car Rental, customers can now pay in advance with a digital payment option through MasterCard's MasterPass.

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Enterprise Donates Stroller after Customer Recognizes Agent on Facebook

Visiting an Enterprise Rent-A-Car location with twins but only a single stroller, a rental agent helped out this customer by holding one of her babies as she filled out paperwork. Enterprise’s social media team saw the customer’s photo of this moment and ended up purchasing a double stroller for the customer.

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Best Way Auto & Truck Rental Acquires Rent Max Miami

Best Way Auto & Truck Rental has assumed Rent Max's rental locations in Orlando and Tampa, as well as opened a new location in Cincinnati.

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Silvercar's Commercial Features Troy Aikman

Silvercar, the app-based operation that rents Audi A4s, has announced that Troy Aikman, Hall of Fame quarterback and current Fox Sports announcer, will be a spokesperson for the company.

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FlightCar Ceases Operations

FlightCar, a peer-to-peer carsharing company that operates at airports, has announced it has closed all of its 12 airport locations. FlightCar’s technology platform has been acquired by Mercedes-Benz Research & Development North America Inc.

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Avis Budget Group to Announce Second Quarter Results

Avis Budget Group Inc. plans to report its second quarter 2016 results after the market close on Tuesday Aug. 2.

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Hertz to Hold Second Quarter Earnings Webcast

Hertz Global Holdings Inc. will host a live webcast discussion of its 2016 second quarter financial results on Tuesday August 9.

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Lyft Premier Launches in New York, California

With Lyft Premier, riders will be matched with a more luxurious vehicle such as a BMW 5 Series, Audi A6, or Cadillac Escalade. Premier is now available in Los Angeles, the Bay Area, and New York City.

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Quick Turn-Around Facility Opens at Bismarck Airport

North Dakota’s Bismarck Airport has added a quick turn-around facility (QTA) to consolidate all of its on-airport rental car operations. The facility opened on June 1.

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Avis Now Provides More Features on Mobile App

Through the Avis Now features on its mobile app, Avis Rent A Car is allowing its loyalty members to control more details of their rental experience from their smartphone, including extending a reservation or upgrading a vehicle before arriving at the lot.

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GM Offers Bolt EV to Lyft Drivers

Express Drive, General Motors’ short-term car rental program for Lyft drivers, will expand to Colorado and California later this year. In California, the 2017 Chevrolet Bolt EV and the 2016 Chevrolet Volt will be available for rent.

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Right Cars to Open at Miami Airport

U.K.-based Right Cars Vehicle Rental Ltd will open a location at Miami International Airport in August. This is the company’s first franchise location in Florida.

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CarTrawler Announces Partnership with Hotels.com

This deal will enable partners of both Hotels.com and CarTrawler to sell car rental, private transfers, and now hotels through the direct implementation of CarTrawler’s platform.

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Europcar Australia to Offer Ski Carriers

This winter, Europcar Australia will offer Mitsubishi Outlander vehicles fitted with Thule ski racks that can hold up to six skis or four snowboards.

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Singapore to Launch All-Electric Carsharing Program

Singapore plans to start its first all-electric carsharing program by the middle of 2017. The 10-year program will be operated by BlueSG, a subsidiary of the Bollore Group.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Rentals and Terrorist Activity: Time to Hone the Plan

Terrorist activity is frequently tied to a rental vehicle. In today’s heightened risk environment and the potential for terrorism from within, local operators need to hone an action plan.

How Technology Is Addressing Car Rental Underutilization

Three new companies that don’t own fleet are renting your cars through their apps — and pulling traditional car rental into the new mobility agenda.

Trends in the Low-Cab Forward Market

After a day with Isuzu, here are some thoughts on low-cab forward sales, diesel versus gas, and how hard is it to tilt that cab by hand, especially on Isuzu's new Class 6 FTR?

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