Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

Enterprise CarShare Releases New Mobile App

Enterprise CarShare has launched a new mobile app for smartphone users to make reservations, choose pickup locations and extend rentals. Over the past year, the car-sharing service has launched more than 30 new U.S. programs.


Sixt Thailand Expands Fleet

Due to the upcoming tourist season, the Sixt Thailand franchise (Master Group Corp.) has increased its fleet from 700 to 1,000 vehicles.


Enterprise Expands UK Footprint

Enterprise Rent-A-Car has opened a new branch in Birmingham. This new site adds to Enterprise's growing network of more than 370 locations throughout the U.K.


Lucky Offers Free Rentals in New Zealand

New Zealand’s Lucky Rentals locations are offering free car rentals to customers needing a vehicle to visit sick relatives in the hospital.


Avis to Announce Third Quarter 2014 Results

Avis Budget Group Inc. plans to report its third quarter 2014 results after the market close on Wednesday Oct. 29.


Hertz Adds Final Piece of Structural Steel to Headquarters

The Hertz Corp. had a “topping out” ceremony to celebrate the placement of the last piece of structural steel to its new global headquarters in Estero, Fla.


Avis Increases Stock Repurchase Program

Avis Budget Group’s board of directors has authorized an additional $200 million of future share repurchases. This gives the company $375 million of available repurchase authorization.


Zipcar Partners with New York Hotel

Under a new partnership with Islandia Marriott Long Island hotel, two Zipcar car-sharing vehicles are now available for hotel guests to reserve for hourly or daily rentals.


Enterprise Receives ‘Most Admired’ Award

Enterprise Rent-A-Car has been recognized as the 2014 “Most Admired Car Rental Company” by readers of The Beat, a travel business newsletter.


FlightCar Opens Fourth Airport Location

Peer-to-peer car-sharing company FlightCar has expanded its operations to Seattle-Tacoma International Airport (SEA). This is FlightCar’s four major U.S. airport location.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Managing the Social Media Rant

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?

The Shape of ACE to Come

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.

Have the Workplace Violence Conversation Now

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.

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