Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

MGM Hospitality Expert to Close ICRS

Bringing guest service secrets from the hotel industry to car rental, Mary Ann Sena-Edelen of MGM Resorts International will deliver the closing keynote session at the 2017 International Car Rental Show.


Users Can Now Request Uber Rides in Google Maps

With Uber’s latest integration update, users can now request a ride, see their driver en route, contact the driver, and follow their trip status all within Google Maps.


Enterprise Discusses Consumer Needs for Autonomous Vehicles

During a panel seminar at the 2017 CES (Consumer Electronics Show), Enterprise Holdings Inc. delivered a strong argument for prioritizing consumer needs.


Avis Offers Loyalty Program Promotion in Florida

Until the end of January, Avis Preferred loyalty program members will receive double points for car rentals in Florida.


Enterprise Sponsors People’s Choice Award for Favorite Humanitarian

Enterprise Rent-A-Car is the presenting sponsor in honor of the rental brand’s commitment to pick up the communities where its customers and employees live and work.


San Francisco Evaluates Carsharing Parking Program

The city of San Francisco is reconsidering the number of parking spaces it will reserve for carsharing companies.


International Car Rental Show Announces Keynote Address

In the keynote seminar “Car Rental and the Future of Mobility,” panelists will discuss the changing landscape of transportation and how they could affect the business model of car rental.


December Rates Down Slightly to End Volatile Year

December airport rate quotes were down $1.02 nationwide from a year ago. With year-to-year comparisons from down $6.11 in January to up to $5.48 in September, the last three months of 2016 were relatively stable.


Vinty Finds Niche Audience with Classic Car Focus

Providing an online marketplace for classic car rental companies, Vinty hopes to expand its platform to include a peer-to-peer model for private owners who want to rent their vintage vehicles.


Ford Announces Expansion of Ride-Sharing Service

Ford’s app-based, ride-sharing service Chariot will expand to eight cities this year, including at least one global city. Currently, the service operates in San Francisco and Austin.


Cadillac Unveils Luxury Vehicle Subscription Service

For a flat monthly fee, BOOK gives members access to Cadillac vehicles without the commitment of leasing, financing, or buying. BOOK will first launch in the New York metro area.


Enterprise Donates to Florida Food Bank

Enterprise Rent-A-Car’s $23,000 donation to the Harry Chapin Food Bank is part of its Fill Your Tank program.


Carsharing Driver Crashes Car, Suspected of Drunken Driving

A renter of ReachNow crashed one of its BMW carsharing vehicles into a power pole in Seattle. Police suspect the driver of driving under the influence.


Latin American Meeting Returns to International Car Rental Show

Anunciando la reunión Latinoamericana is returning for its fourth year at the International Car Rental Show, taking place at Bally’s Las Vegas, March 27-29.


Rental Employees Sentenced for Stealing Customer Information

Former employees of Enterprise Rent-A-Car in the U.K. have been sentenced for conspiring to steal customer information that accident claims companies could use.


Sixt Adds 25 Franchise Locations in Saudi Arabia

By partnering with Saudi Arabia’s Auto World Rent a Car, Sixt will now offer its services to customers at 25 locations in Saudi Arabia.


Ride-Hailing Grab Gets Funding From Tokyo Century

Tokyo Century, a financial services company, will be funding leasing and car rental options for Grab drivers in its six countries of operation in Southeast Asia.


Maven Carsharing Launches in Canada

General Motors’ carsharing service has started a pilot program in downtown Kitchener in Ontario, Canada.


Shouqi Car Rental Receives $309M in Funding

The funding will go into expanding Beijing-based Shouqi Car Rental’s fleet, as well as improving its marketing and technology.


Perth Passengers in Favor of Security Cameras in Ubers

In a recent poll in Perth, Australia, 73% of females and 67% of males voted in favor of adding security cameras to Uber ride-hailing vehicles.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

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