Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


BMW’s ReachNow Carsharing Launches in Portland

BMW’s ReachNow carsharing service has officially launched in Portland, Ore., with a fleet of 260 vehicles including the BMW 3 Series, MINI Clubman, and MINI hardtop.

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Fox Adds 5 More International Locations

Fox Rent A Car continues its international expansion by adding five new affiliate locations in Canada, the U.K., New Zealand, Mexico, and Turkey.

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Mex Rent A Car Celebrates 3-Year Partnership With CarTrawler

Mex Rent A Car, a car rental brand based in Mexico, is celebrating three years of partnership with CarTrawler, an online travel technology platform.

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Q&A: How Paper Documentation Can Hurt a Rental Company’s Bottom Line

Record360’s Shane Skinner explains the hidden costs of damage documentation by paper and how digital documentation can decrease damage costs by 60%.

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Enterprise Extends Agreement With Signature Flight Support

Enterprise Rent-A-Car and National Car Rental have signed a five-year deal to extend their rental car services to Signature Flight Support.

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Zipcar to Launch Bike-Share Service at Universities

Working with Zagster, a provider of campus bike-sharing, Zipcar plans to launch Zipbike, the first national sponsored bike-share program for universities.

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Oregon’s Redmond Airport Adds Rental Car Fee

Starting Oct. 1, Oregon’s Redmond Airport will add a $3 daily charge to every car rented at the airport. The funds will be put toward the construction of a new airport car rental facility.

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Enterprise Rideshare Expands Vanpool Service in Idaho

Enterprise Rideshare, a service of Enterprise Rent-A-Car, is now the vanpool provider of Valley Regional Transit (VRT) in Southwest Idaho. Enterprise will provide each vanpool with a vehicle as well as managing the vehicle’s service and maintenance.

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Avis Budget Group to Acquire France Cars

Avis Budget Group has agreed to purchase France Cars, a privately-held vehicle rental company based in France. The acquisition will add more than 60 locations to Avis Budget’s rental network.

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Enterprise Curacao Franchisee Celebrates 40 Years

Representing all three of Enterprise Holdings brands, the Curacao franchise celebrates its 40th anniversary.

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Auto Europe Wins Awards in Ground Transportation

Auto Europe, a provider of international car rental services, wins two Magellan Awards in ground transportation: a gold award in the luxury car collection category and a silver award in worldwide coverage.

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Zipcar Starts Floating Carsharing Service in Brussels

Zipcar has launched its new free-floating car-sharing service in Brussels, Belgium. This marks the seventh country launch for the brand in Europe.

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Europcar UK Acquires 55 All-Electric Renaults

Europcar has added 55 all-electric Renault ZOEs to its rental fleet in the U.K.

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car2go Introduces New Vehicles in Vancouver Fleet

car2go has announced that its Vancouver members can now make trips in more advanced smart fortwo vehicles, including Bluetooth access, seat warmers, and a new transmission.

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Car-Hailing Increases Singapore's Rental Car Segment

Singapore’s rental car population continues to expand due to the popularity of car-hailing companies such as Uber and Grab.

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Avis South Africa Partners With Zensar Technologies

Zensar Technologies, a software provider, will use its digital technology skills to help Avis Fleet South Africa improve its customer service.

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Smart Car Rental Adds New Mustangs to Fleet

Smart Car Rental, an Auckland-based luxury car rental company, has added 2016 Mustangs to its fleet for the upcoming New Zealand summer season.

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Professional of the Year Awards Deadline Extended

The deadline for the 2016 Auto Rental News Professional of the Year Awards has been extended to Monday Sept. 19.

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car2go Introduces New Vehicles to D.C., Arlington

Rolling out in Washington D.C. and Arlington County, the new smart fortwo vehicles include Bluetooth access, seat warmers, more truck space, and a new six-speed twinamic dual-clutch transmission.

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Ford Gives Autonomous Vehicle Update

Ford Motor Co. plans to sell a fully autonomous car to the public by the middle of the 2020 decade, after it plans to supply a fully autonomous vehicle to ride-hailing companies, the company told Automotive Fleet.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

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