Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Camera Technology Reduces Europcar’s Damage Claims by 70%

After using safety camera technology in a pilot program, Brisbane Airport’s Europcar saw a 70% reduction in complaints and disagreements about vehicle damage.

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ACE Adds 16 Affiliate Locations Internationally

ACE Rent A Car has added 16 affiliated locations to its international network, including 14 airport markets.

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Booking Group Partners With Chinese Travel Agency

As part of its expansion into the Asia region, Booking Group, an online car rental broker, has partnered with Ctrip, a Chinese-based travel agency.

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Zipcar Names New International President

Zipcar has appointed Nicholas Cole as its new international president. In this role, Cole will be responsible for driving Zipcar's international expansion in Europe, the Middle East and Africa (EMEA) and Asia and Australia.

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Green Motion Expands to Finland

U.K.-based car rental company Green Motion has continued its European expansion into Finland by opening a location near Helsinki-Vantaa International Airport.

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Zoomcar Launches Doorstep Delivery

Zoomcar, an India-based carsharing service, will be unveiling its doorstep services for users before the end of the year.

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eHi Car Services Partners With Chinese Bank

eHi Car Services, a Shanghai-based auto rental and chauffeuring company, has entered into a five-year framework agreement with China Development Bank’s Shanghai branch for an aggregate amount of $1.5 billion RMB (Chinese Yuan Renminbi).

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Auto Rental News International Launches Online

Focusing on Europe, Auto Rental News International’s first digital edition is now available.

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How Lenders Can Help Rental Fleets

Four car rental operators share their stories of finding lenders, how they strengthened these relationships and how lines of credit have helped their businesses expand.

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Technology Redefines Vehicle Damage Tracking

A photo or video-based platform can capture the whole vehicle during the check-in and checkout process, helping rental companies identify any new vehicle damage.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

John Tague and the New Hertz

Today’s conference call was the debutant ball for Hertz’s new CEO, in which he set the company’s direction on regaining market share, fixing Dollar and Thrifty, the threat from Uber, Hertz’s exit from carsharing, prepaid rentals and more.

The Off-Leases are Coming! Are You Ready?

The used car market will face a confluence of factors to make 2016 a challenging year.

Potential Impacts of New Truck Emissions Standards

History tells us to plan for disruption.

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