Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Zipcar Launches in Central Florida

Zipcar’s carsharing service is now available in the cities of Orlando and Winter Park. The 12-car fleet features a Dodge Caravan named “Minnie” and a Ford Focus Hatchback named “Beauty.”

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Avis Budget Extends Partnership with American Airlines

Under the extended agreement, Avis Car Rental, Budget Car Rental and Payless Car Rental have been named the preferred car rental partners of American Airlines’ AAdvantage program.

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Lyft Offers Chance to Win $1,000 in Credits

To celebrate Valentine’s Day, Lyft is offering its customers the chance to win $1,000 in Lyft credits if they pay with Apple Pay.

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Enterprise Earns Awards for Training and Development

In 2015, Enterprise Holdings was recognized for its training and development by Chief Learning Officer magazine, Training magazine and Workforce magazine.

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ICRS Announces Agenda for Latin American Meeting

To be held at the 2016 International Car Rental Show, this year’s meeting will include topics such as how brokers and car rental companies can work together, creating consensus on standards, how price affects the customer experience and an investment perspective of the Latin American market.

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Bargain Rental Cars Updates Website

New Zealand-based Bargain Rental Cars has launched its new website, which is more user-friendly with its updated online booking feature.

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Goldcar Launches at Cancun Airport

Goldcar, a European car rental provider, has opened a location at Mexico’s Cancun International Airport. This is Goldcar's first facility in Mexico.

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Budget Opens at UAE Airport

Budget Rent a Car has launched a new facility at Ras Al Khaimah International Airport. Now Budget is located at four international airports in the United Arab Emirates.

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Enterprise Holdings’ Brands Launch in Luxembourg

Enterprise Holdings has announced the launch of Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car franchise locations in Luxembourg.

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Green Motion Opens Franchise in St. Maarten

U.K.-based car rental company Green Motion has opened a franchise on the island of St. Maarten. This is Green Motion’s first location in the Caribbean.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Recall Bill Has Passed – Now Comes the Hard Part

Now that the legislation will become law, car rental operators will face many operational and compliance challenges. It’s time to work together to find solutions.

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

Job Finder: Access Top Talent. Fill Key Positions.