Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

Enterprise Rideshare Expands Vanpool Service in Idaho

Enterprise Rideshare, a service of Enterprise Rent-A-Car, is now the vanpool provider of Valley Regional Transit (VRT) in Southwest Idaho. Enterprise will provide each vanpool with a vehicle as well as managing the vehicle’s service and maintenance.


Avis Budget Group to Acquire France Cars

Avis Budget Group has agreed to purchase France Cars, a privately-held vehicle rental company based in France. The acquisition will add more than 60 locations to Avis Budget’s rental network.


Enterprise Curacao Franchisee Celebrates 40 Years

Representing all three of Enterprise Holdings brands, the Curacao franchise celebrates its 40th anniversary.


Auto Europe Wins Awards in Ground Transportation

Auto Europe, a provider of international car rental services, wins two Magellan Awards in ground transportation: a gold award in the luxury car collection category and a silver award in worldwide coverage.


Zipcar Starts Floating Carsharing Service in Brussels

Zipcar has launched its new free-floating car-sharing service in Brussels, Belgium. This marks the seventh country launch for the brand in Europe.


Europcar UK Acquires 55 All-Electric Renaults

Europcar has added 55 all-electric Renault ZOEs to its rental fleet in the U.K.


car2go Introduces New Vehicles in Vancouver Fleet

car2go has announced that its Vancouver members can now make trips in more advanced smart fortwo vehicles, including Bluetooth access, seat warmers, and a new transmission.


Car-Hailing Increases Singapore's Rental Car Segment

Singapore’s rental car population continues to expand due to the popularity of car-hailing companies such as Uber and Grab.


Avis South Africa Partners With Zensar Technologies

Zensar Technologies, a software provider, will use its digital technology skills to help Avis Fleet South Africa improve its customer service.


Smart Car Rental Adds New Mustangs to Fleet

Smart Car Rental, an Auckland-based luxury car rental company, has added 2016 Mustangs to its fleet for the upcoming New Zealand summer season.


Professional of the Year Awards Deadline Extended

The deadline for the 2016 Auto Rental News Professional of the Year Awards has been extended to Monday Sept. 19.


car2go Introduces New Vehicles to D.C., Arlington

Rolling out in Washington D.C. and Arlington County, the new smart fortwo vehicles include Bluetooth access, seat warmers, more truck space, and a new six-speed twinamic dual-clutch transmission.


Ford Gives Autonomous Vehicle Update

Ford Motor Co. plans to sell a fully autonomous car to the public by the middle of the 2020 decade, after it plans to supply a fully autonomous vehicle to ride-hailing companies, the company told Automotive Fleet.


Zimride, Penn State University Create Ride-Sharing Network

Penn State University has partnered with Zimride by Enterprise, a service of Enterprise Rent-A-Car, to launch a new online ride-sharing service available to students, staff, and faculty.


Louisiana Rental Companies Turn to Other States for Vehicles

Several thousand vehicles — from other states — have been deployed to south Louisiana to accommodate the demand for rental transportation after thousands of vehicles were lost in the flooding last month.


Nicholson Named No. 17 in Top Women in Business List

Pam Nicholson, the CEO and president of Enterprise Holdings, has been recognized in Fortune magazine’s 2016 list of the “Most Powerful Women in Business.”


National Car Rental Unveils New Advertising Campaign

National Car Rental will reveal three new TV commercials and several digital videos featuring actor Patrick Warburton as part of its “Go Like A Pro” advertising campaign.


Zipcar Exceeds Million Member Milestone

As a result of Zipcar's global membership in eight countries, more than 413,000 vehicles are not on city streets.


So You Think You Want to Become a Franchisee?

Our rental franchise veterans share their decision-making processes to become franchisees and common challenges to growing successful operations.


Franchisor, Franchisee, and Vicarious Liability

In what ways can a franchisor be held liable for the actions of its franchisees? We take a look at recent vicarious liability claims involving franchises in other industries that may inform car rental.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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