Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Green Motion to Open at San Diego Rental Car Center

U.K.-based car rental company Green Motion will be part of San Diego’s new Rental Car Center. The eco-friendly fleet will serve customers at San Diego International Airport.

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Enterprise Employee Fined for Selling Customer Information

An administrative assistant at an Enterprise Rent-A-Car in the U.K. was fined 1,000 pounds for selling almost 28,000 customers’ records for 5,000 pounds.

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Atlas Car and Truck Rental to Launch at Gold Coast Airport

Australian-based Atlas Car and Truck Rental will be opening a location at the Gold Coast’s Coolangatta Airport on Feb. 1.

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Auto Europe Names Chief Information Officer

Auto Europe, a global car rental aggregator, has named Dan Petlon as its new chief information officer.

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Revv Expands Carsharing to South India

Revv, an Indian-based carsharing service, has expanded to Hyderabad in southern India with a fleet of 50 cars.

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Rental Car Booths Open at Fiji Airport

As part of a $105 million update to Fiji’s Nadi International Airport, the new rental car booths at the arrivals section are now open.

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Enterprise Offers Chance to Win UEFA Europa Tickets

Enterprise Rent-A-Car is offering the opportunity to win VIP UEFA Europa tickets to the quarterfinal and final games in April and May.

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car2go Ends Carsharing Service in Copenhagen

car2go will pull out of Copenhagen, Denmark, on Feb. 15 due to low usage of the smart fortwo vehicles.

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Zoomcar Officially Launches Doorstep Delivery Service

Zoomcar, an India-based carsharing service, has started its doorstep delivery services for users in the cities of Bangalore, Mumbai, Delhi, Hyderabad, Chennai, Pune and Chandigarh.

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GM Launches Carsharing Service

General Motors has started a new carsharing service called Maven, which will help expand its urban mobility programs.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

The Wrong Side of History

You’re either for the practice of allowing the selling of used vehicles with open recalls or against it.

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