Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Rentalcars.com Appoints Chief Product Officer

The online rental car service has appointed Supriya Uchil to chief product officer, a newly created role at the company.

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Avis Expands App Capabilities at Australian Franchises

Travelers renting cars at airports across Australia can now use their smartphones when renting a vehicle from Avis Car Rental.

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Maven Adds Bolt EV to Carsharing Fleet in L.A.

Maven, General Motors’ mobility brand, will now be offering the Chevrolet Bolt EV in its carsharing fleet in Los Angeles. Once fully deployed, more than 100 Bolt EVs will be available.

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Europcar Australia Named Top Car Rental Company

At the World Travel Awards, Europcar Australia was named as “Australia’s Leading Car Rental Company” for the seventh consecutive year.

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Hertz Sponsors Innovation Center to Promote Mobility

Tel Aviv-based DRIVE Innovation Center will connect Hertz with early-stage startups and entrepreneurs to help influence the development of innovation for smart mobility.

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Dollar Adds New Location in Dubai’s Motor City

Dollar Rent A Car has opened its 26th branch in Dubai’s Motor City.

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Grab Expands Carpooling Service to Malaysia, Philippines

GrabShare, which first launched in Singapore, is a carpooling service that’s 30% cheaper than Grab’s ride-hailing rates.

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Avis Budget Increases Full-Year Revenue by 2%

Avis Budget Group Inc. has reported revenue of $8.7 billion for full-year 2016, an increase of 2% compared to 2015. For its fourth quarter 2016, Avis earned revenue of $1.9 billion, a 1% drop year-over-year.

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Mobility 2050: A Path for Car Rental

Here's what the future of autonomous vehicles may look like and how transportation markets are evolving along the way.

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Operators: What Does the Future of Car Rental Look Like?

Independent car rental operators share their predictions for the industry — and how they will adapt to these anticipated advancements — in the next five to 10 years and beyond.

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2017 International Car Rental Show: Preparing for the Future

The keynote presentations for this year's ICRS will address the fundamental shifts in transportation, while the seminars, roundtables, and exhibits will demonstrate ways operators can improve their businesses today.

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ACRA: Let's Partner in Forming Mobility Policy

As technology continues to advance, ACRA commits to being the voice of the car rental industry in shaping mobility policy, including autonomous vehicles.

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Car Rental Q&A: Where Do I Start When Automating the Car Rental Process?

An operator has been hearing a lot about new ways to automate the car rental process, but he doesn't know where to start.

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Avis Budget Extends Partnership With Travelport

Through the partnership, Avis Budget Group is able to showcase its vehicle inventory and ancillary products/services on Travelport’s travel commerce platform.

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Hertz to Announce Q4, Full-Year Earnings

Hertz Global Holdings Inc. will host a live webcast discussion of its 2016 fourth quarter and full-year financial results on Tuesday Feb. 28.

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Avis Budget Offers Visa Checkout for Online Payments

Avis Budget Group has announced the availability of Visa Checkout as a payment option for Avis Car Rental and Budget Car Rental customers.

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Ford Invests $1B Toward 2021 Autonomous Vehicle

Ford will invest $1 billion in Pittsburgh-based Argo AI, a startup focusing on artificial intelligence, to develop a software platform for a fully autonomous vehicle it plans to make available for ride hailing in 2021.

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GM’s Maven Carsharing Launches in Atlanta

GM’s Maven City carsharing program has expanded to Atlanta. Registered members will have access to 50 carsharing vehicles at more than 20 locations throughout the city.

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Zipcar to Supply Vehicles for Uber Drivers

Launching first in Boston, Zipcar’s new program will provide Uber drivers the opportunity to rent its carsharing vehicles.

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Rental Company Employees Arrested in Bill Dispute

Two employees at Signature Rent-A-Car in Orlando were arrested after being accused of attacking and holding a customer hostage in a dispute over a bill.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Trump and Regulations: An Alt-Fuel View

With 2025 emissions targets back in review, manufacturers, alt-fuel, and alt-power suppliers weigh in on the potential impacts of Trump’s initiatives.

Why GM’s Telematics Announcement is a Really Big Deal

Enabling a telematics connection at the factory — and not through an aftermarket hardware installation — is a game changer for fleets.

Four Thoughts From the 2016 Conference Calls

Sifting through the notes of Avis Budget Group’s and Hertz Global Holdings’ recent fourth quarter conference calls give us some trend lines to watch out for in 2017. (Of course, this gives us an incomplete snapshot, as Enterprise Holdings is privately held.)

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