Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

2016 Auto Rental Summit: The Pictures Tell the Story

At a new venue and location near Orlando, the Auto Rental Summit welcomed car rental operators across the U.S. and overseas, including the United Kingdom, Brazil, Netherlands, and Canada.


Ride Hailing Continues to Top Car Rental in Business Travel

According to the Certify SpendSmart Report for Q3 2016, ride hailing (Uber, Lyft) now accounts for 52% of total ground transportation transactions — taxi, car rental, and ride hailing — while car rental accounts for 36%. Ride hailing is up from 46% in Q2.


Enterprise Truck Rental Opens First Location in Hawaii

Enterprise Truck Rental has opened its first location in Hawaii. The Honolulu facility carries cargo vans, pickup trucks, flatbeds, and small box trucks.


Hertz to Hold Third Quarter Earnings Webcast

Hertz Global Holdings Inc. will host a live webcast discussion of its 2016 third quarter financial results on Tuesday Nov. 8.


National Provides Complimentary Emerald Club Lounges

National Car Rental is now offering complimentary Emerald Club Lounges to travelers at select U.S. airports. Travelers will have access to free Wi-Fi, charging stations, and tablets and TVs.


Pincars Car Share Launches in Virginia

Pincars Car Share has launched its carsharing service in downtown Richmond, Va., and also serves the Chesterfield area.


Enterprise Inducted into Military Spouse Employment Partnership

This Department of Defense program addresses unemployment of military spouses by connecting them with more than 335 partner employers committed to recruiting, hiring, promoting, and retaining military spouses.


Enterprise, Brazil's Unidas Expand Partnership

Amending its master franchise agreement with the Brazilian-based car rental operator Unidas, Enterprise Holdings will now hold a 20% stake in Unidas and Unidas will now offer all three of Enterprise's car rental brands throughout Brazil.


Volkswagen South Africa Wins Manufacturer Award for Rental Industry

South African Vehicle Rental and Leasing Association’s (SAVRALA) car rental members review each car manufacturer brand based on several factors including cost of parts, residual values, and service.


Mex Rent A Car Opens First European Locations in Romania

Mex Rent A Car has expanded to Europe with the opening of two new affiliate locations in the Romanian cities of Bucharest and Cluj.


Hertz Global Wins Sustainability Award

Hertz Global has received the 2016 Best Practice Award for large business from Sustainable Florida, an organization that promotes a better social, environmental, and economic future.


Enterprise Donates $60M to Fight World Hunger

The Enterprise Rent-A-Car Foundation has donated $60 million to support several organizations including local food banks and The Global FoodBanking Network. This donation is in honor of Enterprise Rent-A-Car’s 60th anniversary.


Singapore Carsharing Service to Deploy Electric Vehicles

By 2020, Singapore drivers will be able to share 1,000 electric vehicles with 2,000 charging points across the country. The program will start in 2017 with a fleet of 125 electric vehicles and 250 charging stations.


Auto Rental News Names 2016 Professional of the Year Winners

During Tuesday’s award ceremony at the 2016 Auto Rental Summit in Lake Buena Vista, Fla., two car rental professionals were named as Professional of the Year winners in the operator and vendor categories.


Turo Expands Platform to Include Independent Rental Companies

Turo, a peer-to-peer carsharing marketplace, has expanded its services to include independent car rental companies. Rental companies can use their own commercial insurance policy.


Go Vintage with Bandago’s Custom 'Shaggin Wagons'

Bandago, a van rental company, has added two new customized van lines to its fleet: the Vintage Van resembles a “Shag Wagon” with a ‘70s retro feel while the Star Cruiser Sprinter offers a luxury and upscale experience.


Routes Car Rental Joins NÜ Car Rentals Affiliate Network

As an affiliate of NÜ Car Rentals, Canadian-based Routes Car Rental opened its first U.S. rental location near Chicago O’Hare International Airport.


Updated Avis App Hits More Than 250,000 Users

Avis Car Rental’s updated mobile app — with its Avis Now features — has gained more than 250,000 users and logged more than 100,000 rental transactions since it launched in July.


ReachNow's Carsharing Service Adds Long-Term Rates

BMW’s ReachNow carsharing service is now offering long-term rates for up to five days of rental in the Seattle area.


Avis Car Rental Offers Golf Promotion

Now through Dec. 10, customers who rent for two consecutive days or longer can save up to 25% on their rental and receive two single-day tickets to a qualifying PGA TOUR tournament.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

2017: Fleet Mix Will Be Paramount

Car rental companies are migrating to vehicle segments with better residual values, though not without bumps in the road.

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

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