Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Avis Tops Customer Loyalty Index for 16th Consecutive Year

For the 16th consecutive year, Avis Car Rental has maintained its No. 1 car rental status in the Brand Keys Customer Loyalty Engagement Index, which examined 540 brands in 64 categories.

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Alamo Adds Monster Trucks to Fleet

Beginning June 15, the Alamo Monster Truck Program will offer monster truck rentals to customers in select U.S. locations.

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Super Cheap Rental Uses Social Media for Customer Support

Los Angeles-based Super Cheap Car Rental will be using a variety of social media platforms (Facebook, Twitter, WeChat, etc.) to answer questions and connect with the rental community.

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Avis Budget Marks 100 Million Rental Days

For the first time in its history, Avis Budget Group Inc. has reached 100 million rental days in North America over the last 12 months. The milestone consists of rentals generated over the past 365 days across the Avis, Budget and Payless brands, including Budget Truck Rental.

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Enterprise Helps Test Collision Repair Students

Working with nonprofit SkillsUSA South Carolina at its recent Leadership and Skills Conference, Enterprise Rent-A-Car supported collision repair education by providing vehicles to use in repair contests.

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Luxury Rental Company Adds Nine New Exotic Vehicles

mph club, an exotic car rental company in Miami, has added nine new exotic and luxury rentals to its fleet, including the Lamborghini Gallardo Spyder, Ferrari 458 Italia and the Porsche 911 Carrera 4S convertible.

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Hertz Guatemala Celebrates 50th Anniversary

Hertz Guatemala, the second subsidiary of The Hertz Corp. to be established in Latin America, celebrates its 50th anniversary with its new sustainable headquarters.

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Hertz Names New Leader of Fleet and Procurement

Hertz Global Holdings Inc. has appointed Thomas Frese as the new senior vice president, fleet and procurement, effective March 23. Frese joins Hertz from McKinsey & Co. with 14 years of experience leading operational, purchasing and strategic transformations.

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Hertz Fails to File Annual Report by Extension Date

As a result of Hertz Global Holding Inc.’s ongoing review and investigation of internal financial records for fiscal years 2011, 2012 and 2013, Hertz was unable to file the Securities and Exchange Commission’s 2014 Form 10-K by the extended due date of March 17, 2015.

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Congressmen Reintroduce Bill to End Discriminatory Rental Taxes

The Curb Auto Rental Taxes (CART) Coalition, a group of national organizations dedicated to protecting consumers from discriminatory car rental excise taxes, has announced that U.S. Representatives Sam Graves (R-Mo.) and Steve Cohen (D-Tenn.) have reintroduced HR 1528, the End Discriminatory State Taxes for Automobile Renters Act (EDSTAR).

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Deconstructing the 2015 International Car Rental Show

We’re opening a much bigger umbrella today, drawing car rental companies — and mobility providers — from all corners of the globe.

What Makes a Good Dealership Rental Manager?

Car dealerships thinking about starting a rental program should consider these seven points before making their first key decision, hiring a rental manager.

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