Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

Mobile Solutions Streamline the Rental Process

New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.


How To Use GPS Beyond Theft Prevention

Car rental operators are using GPS systems — beyond theft prevention — to improve customer service, lower costs and increase revenues.


Kiosks Can Do

While car rental kiosks have not traditionally caught on in car rental, Globe Car Rental has developed a service that speeds the rental transaction while promising to expand the company's reach.


Car Rental Q&A: Do You Have Any Motivational Tips to Use in My Next Sales Meeting?

A rental operator seeks motivational tips to help encourage his team of young sales associates.


Traditional and Peer-to-Peer: Let's Work Together for Better Regulation

Peer-to-peer carsharing companies and traditional car rental should play by the same rules. Together, let's work to modify regulations that are unfair to our businesses and customers so we all can compete for business.


The Morphing of the Auto Rental Industry

I see an uncanny ability of the rental industry to remake itself to fit the contour of the automotive and travel landscape, and even the culture of the times.


RelayRides Rebrands as Turo

Peer-to-peer carsharing company RelayRides has rebranded itself as Turo. In addition to the new name, the Turo experience has been redesigned to encourage adventure.


October Airport Rates Show Improvement

The October 2015 average rate quote decreased $1.60 from last year, but it’s the smallest decrease in several months, according to The Tennant Group and Rate-Highway’s 50-City rate survey. The rate quotes slightly increased during the last two weeks of October.


Austin Airport Opens New Rental Car Facility

The new five-level, 1.6-million-square-foot consolidated rental car facility contains 11 rental agencies and space for car storage, cleaning, fuel and vehicle pick up and drop off.


Hertz to Announce Third Quarter 2015 Earnings

Hertz Global Holdings Inc. will host a live webcast discussion of its 2015 third quarter financial results on Monday Nov. 9.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

How Will New Lease Accounting Rules Affect Small Fleets?

The move to put lease obligations on the balance sheet brings up questions on whether the change would affect a company’s ability to borrow money, its financial statements and the accounting of closed- and open-end leases.

Why the Optimism in Car Rental?

Attendees of this week’s Auto Rental Summit conveyed a uniformly positive outlook. In the face of the many industry threats these days, what’s up?

Uber Vehicles and Open Recalls

New transportation modes may have built a better mousetrap, but they shouldn’t get a pass when it comes to safety.

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