By Jim Tennant, August 2014 in Rental Operations
With an understanding of the risks and with proper qualification protocols, cash and debit card rentals can be done successfully.
By Pat The Trainer, August 2014 in Rental Operations
Proper protocol during the initial phone call can mean the difference between a new valued customer or lost business.
By Joe Lyons, August 2014 in Fleet Acquisition
A local dealer can be a great source for spot buys — if you know how to manage the deal.
By Sharon Faulkner, August 2014 in Rental Operations
A well-structured incentive plan not only rewards your employees for their achievements but also improves your bottom line.
By Amy Winter, August 2014 in Rental Operations
Five car rental operators share tips on how to speed up the check-in and check-out process without cutting corners on customer service.
By Amy Winter, August 2014 in Insurance
CardHub report finds that types and levels of coverage vary greatly by card; American Express named as having the best coverage.
By Frontline Performance Group, August 2014 in Rental Operations
An operator asks for tips when creating a monthly goal-setting process for his rental company's sales and service staff.
By Wesley D. Hurst and Leslie Pujo, August 2014 in Legislative
Rental car companies should consider lessons learned from past class-action lawsuits and how they apply to changing technology.
August 20, 2014 in Rental Operations
Hertz Global Holdings saw increasing rental activity in the second quarter, and found itself short on vehicles because of the increased number of recalls by the automakers, the company said Tuesday.
August 20, 2014 in Remarketing
According to ADESA Analytical Service’s July analysis, prices declined between June and July for virtually all model classes. Minivans and mini SUVs were hit the hardest, with price declines of 5.7% and 3.8%, respectively.
Auto Focus Blog: A blog covering fleets, auto rental and the business of cars
A town hall meeting is a good barometer of the growing pains of a new transportation business model.
How catching a ride from a guy in his Honda Accord could change the shape of business travel.
Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.
Job Finder: Access Top Talent. Fill Key Positions.