September/October 2001


Past Issues

Features

Reeling in the Revelers During Spring Break

By Andrea Stover

Every March thousands of college students head south in search of the ultimate party. It's spring break — when they can finally take a breather from the grind and pressures of studying and taking exa...

Can You Lawfully Require Customers to Purchase CDW or SLI?

By Michael LaPlaca

Vehicle rental companies, especially independents and smaller franchisees, often ask our law firm whether they can require customers to purchase collision damage waivers or supplemental liability insurance.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

6 Takeaways from the 2018 International Car Rental Show

Technological solutions are finally moving from reality to theory, peer-to-peer platforms are being redefined, China has the biggest room for growth, while Sixt’s U.S. aspirations have only just begun.

The Irony of Customer Service in the Digital Age

Sure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

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