September/October 2001

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Reeling in the Revelers During Spring Break

By Andrea Stover

Every March thousands of college students head south in search of the ultimate party. It's spring break — when they can finally take a breather from the grind and pressures of studying and taking exa...

Can You Lawfully Require Customers to Purchase CDW or SLI?

By Michael LaPlaca

Vehicle rental companies, especially independents and smaller franchisees, often ask our law firm whether they can require customers to purchase collision damage waivers or supplemental liability insurance.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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