July/August 2003


Past Issues  |  Subscribe

Features

Creating a Culture of Employee Training

By Kurt Webber

Lack of adequate training is a leading cause of employee turnover. By committing to a formal new-hire training program, you can lower turnover and raise customer satisfaction and sales.

Navigating the Downsizing Minefield

By Christopher DeGroff

When employee layoffs become unavoidable, car rental operators must take steps to protect themselves from potential lawsuits.

Miami Operator Unwittingly Infringes on Copyright

By Amy LeSage

Miami Rent a Car is hit with a lawsuit after its Web designer picks up material from MetroGuide.com. The suit is settled quickly but not without consequences.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Hertz, Avis Autonomy Partnerships: Good First Steps on a Long Path

Two new autonomous vehicle project partnerships bring the importance of fleet management to the fore.

An Inside Look at Car Rental in China

A trip to a new car rental convention in Guangzhou reveals a booming market, yet one facing unique challenges.

Job Finder: Access Top Talent. Fill Key Positions.

>