September/October 2003


Past Issues

Features

Defending Your Fleet Against Car Thieves

By Albert Neal and Cathy Stephens

Monitoring your vehicles and keys is crucial. GPS tracking systems, parking lot security cameras, rental management software and check-in scanners can all help.

Taking Inventory of Your Claims Recovery Arsenal

By Marta Donato and Mary Jane E. Wells

Whether you choose to process claims in-house or rely on outside vendors, efficient recovery boosts cash flow and profits.

Mastering Loss Prevention

By David Purinton

Are losses like diminution of value and administrative costs pummeling your bottom line? Stop compromising. It’s time to raise the bar for risk management and loss recovery.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

6 Takeaways from the 2018 International Car Rental Show

Technological solutions are finally moving from reality to theory, peer-to-peer platforms are being redefined, China has the biggest room for growth, while Sixt’s U.S. aspirations have only just begun.

The Irony of Customer Service in the Digital Age

Sure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Job Finder: Access Top Talent. Fill Key Positions.

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