October 2003

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Understanding New York’s Car Rental Independents and Franchisees

By Staff

The summer of 2003 saw independents and franchisees in the state scrambling to secure fleet insurance. Exposure arising from vicarious liability, combined with a hardened insurance market, produced a dearth of options.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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