January/February 2004


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Features

When Training Warrants an Outsider’s Perspective

By Jennifer Cordero

RACs can often benefit from hiring outside professional trainers for such specialties as incremental sales and vehicle repairs.

DTG’s Battle-Tested Business Strategy

By Staff

Keynote speaker Joseph Cappy explains how Dollar Thrifty managed to lead the industry in pre-tax profit margin even in the aftermath of 9/11.

The Payless-Sixt Alliance

By Cathy Stephens

The new partnership provides Payless with both a channel for European business and impetus to tighten quality standards across the franchise system.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Hertz, Avis Autonomy Partnerships: Good First Steps on a Long Path

Two new autonomous vehicle project partnerships bring the importance of fleet management to the fore.

An Inside Look at Car Rental in China

A trip to a new car rental convention in Guangzhou reveals a booming market, yet one facing unique challenges.

Job Finder: Access Top Talent. Fill Key Positions.

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