January/February 2004


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Features

When Training Warrants an Outsider’s Perspective

By Jennifer Cordero

RACs can often benefit from hiring outside professional trainers for such specialties as incremental sales and vehicle repairs.

DTG’s Battle-Tested Business Strategy

By Staff

Keynote speaker Joseph Cappy explains how Dollar Thrifty managed to lead the industry in pre-tax profit margin even in the aftermath of 9/11.

The Payless-Sixt Alliance

By Cathy Stephens

The new partnership provides Payless with both a channel for European business and impetus to tighten quality standards across the franchise system.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Manufacturers: Mobility Disruptors or Fleet Providers?

Maven’s Alex Keros shares insights into evolving smart mobility business models and new opportunities with fleet management.

What is Your Time Worth?

Personal observations of retail and travel transactions reveal just how much a consumer’s time is worth today, and how increasingly intolerant we are of inefficient transactions.

Safeguarding Your Business with Brokers

While the high-profile bankruptcy of Atlas Choice has left many car rental companies wary of working with brokers, rental companies can take steps to protect themselves and ensure a productive relationship.

Job Finder: Access Top Talent. Fill Key Positions.

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