January/February 2004

Past Issues


When Training Warrants an Outsider’s Perspective

By Jennifer Cordero

RACs can often benefit from hiring outside professional trainers for such specialties as incremental sales and vehicle repairs.

DTG’s Battle-Tested Business Strategy

By Staff

Keynote speaker Joseph Cappy explains how Dollar Thrifty managed to lead the industry in pre-tax profit margin even in the aftermath of 9/11.

The Payless-Sixt Alliance

By Cathy Stephens

The new partnership provides Payless with both a channel for European business and impetus to tighten quality standards across the franchise system.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

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