July/August 2004


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Features

Driving E-Commerce on an International Scale

By Brad Rosenthal

When the growth of Thrifty’s Web presence called for a new enterprise content management system, the company selected Rhythmyx 5.

VIP's Transition to Seamless Connectivity, Total Pricing

By Cathy Stephens

The reservations provider has partnered with TSD to optimize its rental car clients’ online bookings.

The Call for Competition in Insurance Replacement

By Cathy Stephens

One company, Enterprise Rent-A-Car, has more than 85% market share. But competitors and industry software providers are stepping up efforts to challenge the company's dominance.

It’s Time to Ditch the Incremental Sales Stigma

By Ziad Khoury, Rick Zoppi and Mary Jane E. Wells

High-pressure sales techniques don’t fuel incremental sales. The truth is, the products genuinely add value to the customer experience and help build customer relationships.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Manufacturers: Mobility Disruptors or Fleet Providers?

Maven’s Alex Keros shares insights into evolving smart mobility business models and new opportunities with fleet management.

What is Your Time Worth?

Personal observations of retail and travel transactions reveal just how much a consumer’s time is worth today, and how increasingly intolerant we are of inefficient transactions.

Safeguarding Your Business with Brokers

While the high-profile bankruptcy of Atlas Choice has left many car rental companies wary of working with brokers, rental companies can take steps to protect themselves and ensure a productive relationship.

Job Finder: Access Top Talent. Fill Key Positions.

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