July/August 2004


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Features

Driving E-Commerce on an International Scale

By Brad Rosenthal

When the growth of Thrifty’s Web presence called for a new enterprise content management system, the company selected Rhythmyx 5.

VIP's Transition to Seamless Connectivity, Total Pricing

By Cathy Stephens

The reservations provider has partnered with TSD to optimize its rental car clients’ online bookings.

The Call for Competition in Insurance Replacement

By Cathy Stephens

One company, Enterprise Rent-A-Car, has more than 85% market share. But competitors and industry software providers are stepping up efforts to challenge the company's dominance.

It’s Time to Ditch the Incremental Sales Stigma

By Ziad Khoury, Rick Zoppi and Mary Jane E. Wells

High-pressure sales techniques don’t fuel incremental sales. The truth is, the products genuinely add value to the customer experience and help build customer relationships.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Are Commercial Drone Deliveries Eminent in the U.S.?

Amazon just delivered its first package by drone in England. Will U.S. delivery fleets be able to take advantage soon?

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

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