July/August 2004


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Features

Driving E-Commerce on an International Scale

By Brad Rosenthal

When the growth of Thrifty’s Web presence called for a new enterprise content management system, the company selected Rhythmyx 5.

VIP's Transition to Seamless Connectivity, Total Pricing

By Cathy Stephens

The reservations provider has partnered with TSD to optimize its rental car clients’ online bookings.

The Call for Competition in Insurance Replacement

By Cathy Stephens

One company, Enterprise Rent-A-Car, has more than 85% market share. But competitors and industry software providers are stepping up efforts to challenge the company's dominance.

It’s Time to Ditch the Incremental Sales Stigma

By Ziad Khoury, Rick Zoppi and Mary Jane E. Wells

High-pressure sales techniques don’t fuel incremental sales. The truth is, the products genuinely add value to the customer experience and help build customer relationships.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Hertz, Avis Autonomy Partnerships: Good First Steps on a Long Path

Two new autonomous vehicle project partnerships bring the importance of fleet management to the fore.

An Inside Look at Car Rental in China

A trip to a new car rental convention in Guangzhou reveals a booming market, yet one facing unique challenges.

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