January/February 2006

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Like-Kind Exchanges Kind to Business's Pocketbooks

By Alex Roman

There is the potential to spend less money on taxes and more money on fleets. A panel at the September Car Rental Show explored the benefits of like-kind exchanges and the tax deferment options that they carry.

The Customer Experience: Satisfaction as Strategy

By Staff

At the September Car Rental Show, J.D. Power's Vafa Akhavan explained the importance of the customer experience and incorporating it in a business model to differentiate your company from others in the market.

Optimizing Your Search Engine Results

By Paul Allison

If you're operating an online car rental business, then having your Web site rank well in a keyword search is integral to generating business and capturing a share of the market. Find out how to decide which search engine optimization companies can get your online business where it needs to be.

Local Market Revenue Grows Past Airport

By Staff

Since the birth of car rental, the airport market was the primary breadwinner for the industry. In fact, for many years, a local market scarcely existed. When it did, its earnings were just a fraction of the revenue that the airport locations brought in each year.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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