September/October 2007

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The Greening of the Auto Rental Industry

By Kara Ohngren and Chris Brown

The auto rental industry is revving up to the green movement. Aside from the benefits to the environment, does it make business sense, or is it just a lot of globally warmed air?

The Art of the Deal

By Chris Brown

The new consolidated rental car center in Anchorage was built within budget and opened on time using a unique business model. Can it work elsewhere?

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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