January/February 2008

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Watch Your Back: Car Rental Scams Exposed

By Mike Kane

Scams perpetrated by renters, vendors and employees run the gamut from inventive and brazen to just plain stupid. Here is an “around-the-world” view of scams in car rental, along with tips to keep you from falling victim.

Renting Electric

By Kara Ohngren

An electric vehicle rental business could serve a growing niche in vacation markets—with a network of low-speed roads, a good off-season plan and the right green marketing pitch.

Graves Amendment Under Attack

By Michael LaPlaca

The legislation that eliminated vicarious liability of owners of rented or leased vehicles has held up in most decisions. However, its constitutionality is being challenged in cases in New York and Florida.

Entrepreneurs Wanted

By Dave Funston

Avis Budget’s Independent Operator Program allows you to run your own rental operation without the capital investment of a franchise.

Car Rental Show 2008: Think Big Picture

By Chris Brown

Learn the latest issues impacting the auto rental market. Take home tips and techniques to tackle your day-to-day problems head on. Network at the martini and coffee bar and wine-tasting reception. See you at CRS 2008!

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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