March/April 2008


Past Issues

Features

Immeasurable Intuition in Employee Performance

By Ken Stellon

You have the tools to measure utilization, holding costs and RPU. But how do you manage an employee with the attitude, “it’s just a rental car?”

Writing the Severance Agreement

By Richard D. Alaniz

The EEOC is actively challenging severance agreements that contain retaliatory language. Know the rules to stay out of legal trouble.

Prepping Your Fleet Vehicles for Resale

By Dave Funston

When it’s time to “down fleet” or turn your rental vehicles over for the new model year, which vehicle preparation strategies can improve resale value? Further, what actions only break even or potent...

Renting Wheels to Wheelchair Riders

By Joan Shim

With a growing target client base and a market far from saturated, a wheelchair-accessible van rental franchise could be a rewarding and lucrative venture.

In Memoriam: Fred A. Mudgett

By Chris Brown

Industry pioneer Fred Mudgett was a lifeline to the independent car rental operator and franchisee.

Carfax Now Available to Rental Fleets

By Chris Brown

Carfax’s Service Link program transmits maintenance records directly to Carfax Vehicle History Reports. Some claim a $300 average lift on wholesale pricing of risk units.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

6 Takeaways from the 2018 International Car Rental Show

Technological solutions are finally moving from reality to theory, peer-to-peer platforms are being redefined, China has the biggest room for growth, while Sixt’s U.S. aspirations have only just begun.

The Irony of Customer Service in the Digital Age

Sure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Job Finder: Access Top Talent. Fill Key Positions.

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