February 2009

Past Issues


Are GDSs Becoming Viable for Smaller Car Rental Companies?

By Annie Lubinsky

It’s more important than ever that your rental car inventory is available wherever consumers want to book it. The GDSs historically have had the broadest distribution system, but have also been the most expensive to connect to. Is that still the case? And are there any alternatives?

Professionalizing Auto Rental Through Certification

By Joan Shim

Scheduled to launch at the 2009 Car Rental Show in Las Vegas, the new Rental Car Professional certification program will institute a minimum standard of competency for auto rental operators and employees, thereby raising the bar for the industry.

New Verification Systems Prevent ID Fraud

By Staff

New technology can help eliminate auto theft before rental cars leave your lot.

How to Shave a Day Off of Vehicle Collision Repair

By Bill Lopez

A new online parts management system helps body shops consistently receive repair parts even before the vehicle arrives.

How Technology Will Change Traditional Fleet Remarketing

By Jim Hallett

Jim Hallett of ADESA shared his insights on the future of the remarketing industry, in particular, the impact of technology.

Rent Alert: Fleet Loans for Rental Operators Included in TARP Bill

By Chris Brown

ACRA proposes amended language identifying the car rental industry as a recipient of financing.

Editor's Corner

High-Tech or High Touch?

By Chris Brown

As technology continues to revolutionize the car rental industry, are we straying from the “high touch” approach to customer service?


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

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