It’s more important than ever that your rental car inventory is available wherever consumers want to book it. The GDSs historically have had the broadest distribution system, but have also been the most expensive to connect to. Is that still the case? And are there any alternatives?
Scheduled to launch at the 2009 Car Rental Show in Las Vegas, the new Rental Car Professional certification program will institute a minimum standard of competency for auto rental operators and employees, thereby raising the bar for the industry.
New technology can help eliminate auto theft before rental cars leave your lot.
A new online parts management system helps body shops consistently receive repair parts even before the vehicle arrives.
Jim Hallett of ADESA shared his insights on the future of the remarketing industry, in particular, the impact of technology.
ACRA proposes amended language identifying the car rental industry as a recipient of financing.
As technology continues to revolutionize the car rental industry, are we straying from the “high touch” approach to customer service?