May/June 2009

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Nail Your Financials

By Chris Brown

This revenue and expense ratio system makes it easier to interpret financial data so you can work on improving specific areas of your business. Which metric is most important?

4 Profit

By Chris Brown

These four battle-tested profit ideas were created by licensee and independent car rental operators. They’re ready to work for your company right now.

Car Rental Show 2009: Finding Opportunity in the New Economy

By Chris Brown

More than 400 auto rental professionals gathered in Las Vegas at the 2009 Car Rental Show to address the challenges facing the industry. This year, the funding crisis and credit crunch were prevailing themes in the seminars, panels and roundtable discussions.

Cut Costs, Not Customer Service

By David Raucher

By analyzing these often overlooked areas of car rental operations, you can add to your bottom line without affecting the rental experience.

New System Reclaims Gas

By Ashley Willis

The new fuel extraction unit from Extreme Fuel Transfer Systems Inc. uses patent-pending technology to simultaneously remove fuel from up to six vehicles at a time.

Rent Alert: Avis Halts Miami-Dade WeDriveU Operation

By Chris Brown

The chauffeured transportation industry has been fighting WeDriveU operations nationally on the grounds that the program does not adhere to the rules and regulations required of chauffeured transportation operators of luxury vehicles.

Editor's Corner

Hit for the Cycle

By Chris Brown

ARN archives show that the car rental industry, like the economy, runs in cycles. So plan for them.

Guest Editorial: How to Deter Rental Vehicles Used in Crimes

By Bob Barbush

An operator suggests tougher laws and a nationwide “do not rent” list to deter renters from lending a rental car to be used in criminal activities.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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