September/October 2009

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How to Run a Successful Car-Sharing Operation

By Chris Brown

Do you have what it takes to be a CSO (carshare operator)? If you can harness the technology, educate your market and solve the parking, you could be raking in $1,700 RPU.

Dollar Thrifty Plans for Refranchising, Remarketing and Recovery

By Chris Brown

Scott Thompson and Jeff Cerefice discuss Dollar Thrifty’s move to refranchise, debt restructuring, fleet financing, the science of car sales, loving 45,000-mile rentals and how the company is positioned well for the run to recovery.

Mint: Higher Profits by the Hour

By Chris Brown

This independent car sharing startup uses a built-in parking connection and community-based growth to make a run at profits in the world’s largest carsharing market.

Finding Your Niche: Greenberg Rent a Car

By Chris Brown

One Chicago-based independent has figured out how to serve the market of credit-challenged customers without getting burned. Now if he could only get more cars.

Rent Alert: Tax Outrage in Rhode Island

By Chris Brown

If your rental car is damaged and another party is at fault, can you imagine getting taxed on the repair reimbursement?

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

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