May/June 2010

Cover Story

Extended Hold Times vs. a Short Cycle

by Chris Brown

Rental car operators are increasing their fleet vehicles’ months in service. But do you really have to drive up hold times to survive?


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Features

Car Rental Show 2010: Right-sized for the Future

By Chris Brown

As the industry emerges from the recession, auto rental executives, operators and other professionals met at this year’s show ready to tackle the issues of fleet financing, lifecycle management, remarketing, utilization and no-show fees.

What’s Wrong (and Right) With Car Rental Customer Service?

By Chris Brown

Consumer advocate Christopher Elliott weighs in on the industry from the other side of the rental counter, including damage complaints, surprise add-on charges, car rental taxation and no-show fees.

The ABC’s of Manufacturer Repurchase Programs

By Tim Yopp and Mark Eckhaus

Repurchase programs are still available to small- and medium-sized rental companies. For the uninitiated, here’s how they work and when they work best.

Tracking Your Vehicles With RFID

By Justina Ly

To streamline its operations, reduce theft and improve employee accountability, a car rental operation in Miami uses RFID tags to identify and track its vehicles.

Hertz Looks to Acquire Dollar Thrifty for $1.2 Billion

By Justina Ly

The deal would give Hertz 1,550 additional locations worldwide and a total of 9,800 across six continents. The combined market share for the group will be 24 percent, based on Auto Rental News’ 2009 estimates of total fleet size.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Will Cars Become Transportation Appliances?

The cars are still the stars, but this year’s L.A. Auto Show revealed an auto industry at a crossroads.

U.S. Car Rental: Sanity in the Face of Disruption

A newfound austerity in fleeting is producing a domino effect of benefits for 2018.

Understanding The Fleetification of Everything

As fleet miles increase exponentially, and as new stratum of fleet enter both consumer and business use cases, the "founding fathers" who gathered at Fleet Forward in Miami last week have some work to do.

Job Finder: Access Top Talent. Fill Key Positions.

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