September/October 2010

Cover Story

CONRACS Evolving From Novelty to Norm

by Jeffrey A. Weiner

There is no denying the growing popularity of consolidated rental car facilities. They offer traveler convenience, increase airport revenue and have a better impact on the environment.

Past Issues  |  Subscribe


Managing Your Operations With the Mobile Office

By Justina Ly

The mobile office is changing the way operators conduct business as Web-based software and affordable hardware — such as laptops, portable printers and smart phones — bring flexibility to their rental operations.

Connecting the Neighborhood

By Justina Ly

Rent Centric’s software program could revolutionize the traditional referral system by allowing neighborhood-based operators to partner with third-party businesses and make them revenue-generating rental agents.

Auto Rental Financing Outlook

By Mark Eckhaus, Tim Yopp and Jack Goode

It’s time to fleet up. Do you know what your lenders are planning?

Majors Report Q2 Earnings

By Chris Brown

Dollar Thrifty again leads profit performance. Commercial business rebounds; leisure lags.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Job Finder: Access Top Talent. Fill Key Positions.