February 2011

Past Issues  |  Subscribe


Rent Alert: Program Finalized for 2011 Car Rental Show

By Chris Brown

Technology, sustainability and “the new normal” will take center stage at this year’s annual industry conference.

Car Rental Show Products and Vendor News

By Staff

Check out these companies and many from the Car Rental Show exhibit hall floor.

How to Effect Legislative Change

By Sharon Faulkner

Between your state and local representatives, Chamber of Commerce and industry associations, you have the power to shape legislation that will directly affect your business.

Will Electric Vehicles Work for Your Rental Fleet?

By Tim Yopp

First adopters will gain free publicity and a high rental rate. But with uncertain resale values, range issues and limited initial availability, the decision to acquire electric vehicles for your rental fleet is not to be taken lightly.

Little Words Lead to Bigger Profits

By Ken Stellon

Proper language during the rental process will increase sales conversions, lower customer complaints and boost the confidence of your frontline sales team.

How to Acquire an Auto Rental Company

By Jim Tennant

Buying out or merging with another rental company can be a quicker path to new revenue than opening up a brand new store—if you can avoid the pitfalls going in.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

Job Finder: Access Top Talent. Fill Key Positions.