February 2012

Cover Story

How to Remarket Fleet Vehicles on eBay Motors

by By Tim Yopp and Mark Eckhaus

Are you getting the most out of your vehicle remarketing strategy? EBay Motors serves as both a classified ad site and an auction site — combining the powers of websites such as AutoTrader and Manheim into one.

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A Guide to Guaranteed Reservations: Has the Time Finally Come?

By Craig Parmerlee

ACE walks us through the company’s guaranteed reservations initiative. Early results reveal the process is working, from both a cost savings and customer service standpoint.

How to Hone in On Fleet Depreciation

By Xavier Trevisani and Nick Diprima, TSD

A shift in the lending industry now requires car rental companies to produce more accurate fleet accounting through multiple reports. TSD explains how knowing the types of depreciation calculations will help you better prepare in securing a loan.

How To Present the Positives of the Auto Rental Industry

By Ken Stellon

Here are five good reasons to show job recruits that the car and truck rental industry offers a promising and dynamic career path.


ACRA: 'Become a Car Rental Ambassador'

By American Car Rental Association

ACRA says it's time to start a grassroots effort to communicate the service and good deeds that car rental companies perform.

Car Rental Q&A: Stolen Vehicles and Getting Associates to Understand Their Responsibilities in Prevention

By Frontline Performance Group

Learn how to get your staff to understand their responsibility in helping to prevent theft, and also get some quick tips on how to set your operations apart from local competitors.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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