Cover Story
by Chris Brown and Joanne Tucker
In this recap of the 17th annual Car Rental Show, check out the main takeaways from keynote speakers, browse photos and read what attendees say they gained.
Features
By Tariq Kamal
With the help of his general manager and lucrative partnerships with hotels, movie studios and body shops, Sam Zaman has built Black and White Car Rental into a luxury rentals landmark.
By Chris Elliott
Christopher Elliott, a traveler advocate, narrows in on damage
claims that he says threaten customer trust in the car rental industry.
Departments
By Bob Barton
Delta’s new Basic Economy service shows we need to adopt similar technology to assist with marketing and performance metrics.
By Frontline Performance Group
Hiring frontline candidates at your car rental operations isn't always easy — nor is keeping your current associates motivated. The Frontline Performance Group gives some quick tips on how to help with both.
By Staff
Businesses with extensive asset portfolios that routinely dispose of assets on a regular basis at a gain (e.g., equipment leasing or rental car companies) may decide to set up an LKE program to access the gain deferral allowed under Section 1031.
By Staff
Using its patented Defueling Key technology by simply plugging into the OBDII port found under the dash, Global Fuel Recycling’s software communicates with the car’s onboard computer to run the fuel pump until the fuel level reaches a preset level and then shuts the fuel pump off.
By Staff
All Bluebird users are encouraged to sign up for updates by submitting their name and a valid email address.
By American Car Rental Association
At the 2012 Car Rental Show, Congressman Sam Graves encouraged us to get involved in legislation by contacting our Congress members. From the corporate level to small operators to individuals in the industry, we all need to take action.