February 2013


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Features

How to Get More When You Sell Your Rental Car

By Chris Brown

As used car prices come back down to earth, car rental consignors need to make sure they are doing everything they can to enhance the value of their vehicles for sale. Two remarketing experts provide tips of the trade.

Navigating Credit Cards and Car Rental Coverage

By Leslie Saunders

Who should buy a loss damage waiver from a car rental company, and is it covered by your customer’s credit card?

How to Skip the Broker with Online Load Boards

By Annie Lubinsky

By connecting auto rental companies direct to carriers, load boards allow companies to compare vehicle shipping rates and put out bids to get the best price in relocating their vehicles.

How to Manage Your Car Rental Company's Online Reputation

By Joanne Tucker

Review websites are the modern day word-of-mouth marketing. What’s being said about your auto rental company and how do you harness the power of online reviews?

Departments

ACRA President: We Still Need Change in the Car Rental Industry

By Bob Barton

As most in the travel industry adapt to new demands and changes from consumers, are car rental companies still living in the dark ages?

Car Rental Q&A: How Can My Car Rental Location Benefit from a Paperless Office?

By TSD

Q: How can our rental operation benefit from becoming a paperless office?

Product and Vendor News: Ford and GM Offer Framework for App Development

By Staff

Ford Motor Co. and General Motors announced that they are offering new third-party application programming interfaces (APIs) for in-vehicle app development.

 
 
 
 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Are Renters Exhibiting a Creeping Sense of Entitlement?

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.

What Keeps Small Fleets up at Night?

Our survey of small commercial fleets reveals their top pain points, but also shows that just a little more focus on fleet could drive big improvements.

Chrysler First Looks and First Drives

An event at Chrysler’s Chelsea Proving Grounds offered a walk-around of the new Ram ProMaster City, a Ram ProMaster test drive, a test of diesel fuel economy and, finally, a worthy trial for a Power Wagon.

Job Finder: Access Top Talent. Fill Key Positions.